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Archives for May 2021
Discussion List
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10% rebate but new phone bill price is the same?Received an email last night stating that there will be a change in price to my mobile plan and the…Answered ✓ Closed Aisha 22 views 5 comments 0 points Most recent by Jacques_Assert Your Fizz Account -
bonus dosent workhy, i want to activate a second bonus on my phone. When I clic on it , it say that i need to wait u…
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Billing: price difference from 30 mbps to 60 mbpsI am looking into upgrading my internet speed from 30 mbps to 60 mbps (unlimited). On the previous …
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Can I transfer an Add-On?Hello there! I have 2 numbers on my account and accidentally put the add-on on the wrong number (in…
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Got charged 24 hours before but i still don't have acces to my data.It was supossed that i would get charged with the fees of my cellphone plan on monday 10-05, but in…
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Why is the " make a payment " button\option greyed out ?Added another CC to my account, however the option to pay is greyed out. Any suggestions ? I ne…
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Why does it say Only 8 days left when i look at my plan(illimited?Unlimited 8 days left Anyone please i cant get an explanation about this.
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Is it possible to NOT use the gift for refering a friend and keep it for later?Hi, I would like to keep the reference of 50$ for another month, is it possible to not apply it aut…
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one of my perks/upgrades was removed from my account. How do I get it backone of my perks/upgrades was removed from my account. How do I get it back
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Double billingFizz charged me twice this month and cannot reach anyone
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you charge my visa debit and my cr card account for thre last 3 month?tried to get help after chating with one rep. and he decided to end the chat by telling me he had o…
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Are Upgrades per Plan or per AccountFor example, if I have an Internet and Phone plan, are there three upgrade slots available for each…Answered ✓ Closed Jacques_Assert 61 views 1 comment 1 point Most recent by Zenthar Your Fizz Account -
Fizz Dashboard IssueHi Everyone, I have been using fizz web version and has been trying to change my payment method. H… -
WalletBy mistake I added money to my wallet. Is there a way to get it back to my bank account. I thought …
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How do I complete an add-on transactionHow long does it take to become active?
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Seems like my account have not been reactivatedI missed my first two payment this month and followed the two steps to reactivate my account so on …