you charge my visa debit and my cr card account for thre last 3 month?

moudy002
moudy002 Posts: 1 ✭✭
in Your Fizz Account

tried to get help after chating with one rep. and he decided to end the chat by telling me he had other customer to help .

cancelled home internet and if this how it works my mobiles phone will be next.

thank you.

Best Answer

  • Whizz
    Whizz Posts: 23,520 admin
    Answer ✓

    Hello moudy002,

    I am sorry to hear about the situation you encountered. 
    I just verified your account and could not see anything wrong with your payments. 
    Also, the internet plan still appears to be active and was recently renewed. 
    I recommend contacting our support team for more information and further investigations if necessary: https://fizz.ca/en/contact-us

    Have a good one,
    -Alex

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