i want to make my monthly payment but not workingggg

Jean00
Jean00 Posts: 1 ✭✭
in Your Fizz Account

i want to make my monthly payment but not workingggg 

Best Answer

  • Whizz
    Whizz Posts: 23,506 admin
    Answer ✓

    Hi Jean
    Thank you for reaching out to us.

    I can see that your plan has been paid for today about 1h ago and your mobile service should be restored within the next 1h.

    The plan would 1st need to be unfrozen and then the service will be restored after the payment will be fully processed.

    Please wait until 4:05 PM today and check on your Fizz account to see if your plan has been unfrozen.

    More details can be found here:https://fizz.ca/en/faq/how-do-i-fix-payment-issue

    Thank you very much for your understanding, patience and collaboration.

    Have a good one!

    Andrei

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