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About my account
Archives for April 2021
Discussion List
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Cant change my payment methodIm trying to switch credit card for payment and wont let me do it and always says: you cannot delet…Accepted Answer Closed Mark S. 73969 34 views 3 comments 0 points Most recent by Whizz About my account -
Payment retardedHow can I pay fizz after the payday?Accepted Answer Closed Karin O. 31 views 3 comments 1 point Most recent by FizzFanTim About my account
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Living Outside of Regular NetworkOn January 3rd, I left Montreal and moved permanently to a small community of the James Bay region …
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Merge 2 accountsMy parents currently have each their own accounts, I was wondering if it was possible to put both t… -
Had an appointment to set up internetHad an appointment to set up internet at home, i dont think no one showed up. I dont know how to re…Accepted Answer Closed truckfighters8 22 views 2 comments 0 points Most recent by Idefizz About my account
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Do upgrades expire?I've had the voicemail upgrade for the longest time. it seems to have disappeared and now I am char…Accepted Answer Closed Kenny L. #23 23 views 3 comments 1 point Most recent by Kenny L. #23 About my account -
Double billedHi, It seems that I have a charge to my account on April 7th of 39.85$ for something that I am not…
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Can't change payment methodHi so i got a new credit card that i did activated but when i try to change my payment method it st…Accepted Answer Closed Christdub_98 21 views 1 comment 1 point Most recent by Whizz About my account
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Payment problemI need to make a payment please! not in the automated way thoug :$ HELP The first time didn't go …
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Somebody else use my phone number, could you find what's happenned?It seems like someone else has the same mobile number with me. Could you find on your side, if ther…
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how to contact Fizz on WhatsApp?what is the number that I should use to contact Fizz on WhatsApp?
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How many points do we gain for gifting data?Do we gain points for each MB or for each gifting? and how many points?
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Why can't I adjust my plan?I clicked 'Adjust my Plan', hoping to my data allowance. But a red msg displays: "You cannot …
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I'm not receiving my email confirmationHi, I've just created my account and have to confirm my email through the email fizz is supposed to…
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is the referral code considered personal info?According to the Community Hub, we are not supposed to post any personal information, but I've seen… -
my roommate had the accountso last week unfortunately my roommate died and he had the control over the fizz account on the apa…Accepted Answer Closed Chris_valette514 41 views 3 comments 0 points Most recent by StefanM About my account
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Unable to verify e-mailWhen attempting to purchase a phone and SIM I receive a message to verify my account, when I trigge…Accepted Answer Closed gaston123 40 views 3 comments 0 points Most recent by Idefizz About my account
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installation appointment cancellationHello, I have noticed that my credit card has been charged the full monthly charge even though the…Accepted Answer Closed mike5165 91 views 5 comments 0 points Most recent by mike5165 About my account
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Messagehello I received a email that you will increase my $3 from $29 to $32 I want to tell you every next…
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Moving up the ladder?What is the optimal and most efficient way to move up the ladder on forum? From apprentice 1 to 2, …
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cancelling plan and sim cardI just ordered a sim card however i would like to cancel the delivery how do i do that?Accepted Answer Closed gilahoffman 21 views 4 comments 0 points Most recent by MichelP About my account
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I had order a SIM card and status is showing delivered, but I cannot find the package.I had order a SIM card and status is showing delivered, but I cannot find the package. I have given…
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Not receiving Referral BonusGood day, Where can I access the chat channel to talk to a fizz associate? I have problems receivi…Accepted Answer Closed Min W. #29380 31 views 7 comments 0 points Most recent by MichelP About my account
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I have an international calls add-on I would like to cancel.I can't see where I can do this. the only thing I'm able to do is add more.Accepted Answer Closed Amiram Pick 21 views 7 comments 0 points Most recent by Fizzy About my account
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Différence in price between my account and upgrade my planHey fizz community ! I actually pay 32$ per month for 2gb + unlimited call and text and Canada cov…
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my purchase today - urgentHi, I have purchased a sim card and package this morning and I forgot to include a telephone in my…
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Is it possible to activate SIM being overseas?My husband lost his phone while overseas. I requested a new SIM for him and I was thinking in sendi…Accepted Answer Closed Alessandra A. 12 views 2 comments 0 points Most recent by Dgjf About my account -
I've cancelled my internet subscribtionCan i post the modem from toronto? What full address do I put there?
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Promo offerReferral code now offers 50$ instead of 25$. Anyone know until when is this offer valid? Thank you … -
20$ for 2gb on add on vs 33$ i you start from scratch.HI I I want to add 2gb of data on my mobile plan on the section : (ADD-ON) PRICE FOR 2GB IS 20$ + …
