my roommate had the account

so last week unfortunately my roommate died and he had the control over the fizz account on the apartment, so i don't know the step to take so i can take over his account.


thank you for your time!

Best Answer

  • Fizzy
    Fizzy Posts: 10,819 ✭✭
    Answer ✓

    Sorry about your roommate. Please contact Fizz support by Live Chat:

    1. Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2. Any ad blockers in your browser should be disabled.
    3. Open a Fizz help page like this one: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
    4. The green chat bubble should appear after a few seconds in the bottom right corner.

    More information available here: https://fizz.ca/en/contact-us


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