Can't change payment method

Christdub_98

Hi so i got a new credit card that i did activated but when i try to change my payment method it still won't change and says thats i need to call the emetteur of my credit card

Whizz

Hello Christdub_98,

I am sorry to hear about this. 
If you are trying to use Canadian Mastercard or Visa that accepts recurrent payment it should work. 
Here you can find more information about updating the payment method: https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
I would also recommend contacting your bank service.
If they confirm everything is ok from their side please contact our support: https://fizz.ca/en/contact-us

Have a good one,
-Alex