Payment retarded

Karin O.
Karin O. Posts: 3 ✭✭
in Your Fizz Account

How can I pay fizz after the payday?

Best Answer

  • Whizz
    Whizz Posts: 23,436 admin
    Answer ✓

    Hello Karin O.,

    I am sorry to hear about this situation.
    I can see that the plan is still active. 
    If you have enough funds our system will make another attempt to make the payment later tonight. 
    If by any chance the payment will fail again, you will be able to make the manual payment tomorrow from your Fizz account, My plan > manage plan > payment methods > make my monthly payment. 
    Here you can find more information if necessary: https://fizz.ca/en/faq/how-do-i-fix-payment-issue

    Have a good one,
    -Alex

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