About my account
Archives for January 2020
Discussion List
-
Fizz network down?Hi, Is there a reason why my fizz network is not working? I have the Canada-wide plan with unlimit…Accepted Answer Closed Mary R. #4426 8 views 12 comments 18 points Most recent by Whizz About my account -
Supreme Geek?Anyone knows what it does or what is the use of being the Supreme Geek of the day or week or month … -
Do you want your personal information used for commercial prospecting or shared with affiliates?According to Section 14.2.6 of the Service Agreement, it already is, unless you opt out. 14.2. Co… -
Edit profile?Hi, any1 else not able to find their "Edit profile" button? It was supposed to appear som… -
My payment method doesn’t work?They refuse my payment method and all my information are rightAccepted Answer Closed Annabelle T. 86 views 10 comments 22 points Most recent by BeGood About my account
-
How can refund the payment?I already requested a Fizz SIM card 15 days before, but I did not receive it. How can refund the pa…
-
I need two sim cards for one phone number?I need two sim cards for one phone number to use one for calls by old cellphone and the other sim c…
-
two SIM cards for one phone number?Can I get two SIM cards for one phone number?
-
Y'all get the dinosaur badge by any chance?I never got it, despite being with Fizz for a few months at this point! Not sure what getting the b…Accepted Answer Closed Vincent D. 39366 7 views 7 comments 19 points Most recent by MichelP About my account
-
Why no data and zero minutes to call when I cleary have an unlimited plan?Hey, I have a plan of 2GB and unlimited calls and text, my 'manage' menu section shows that I'm 'o…Accepted Answer Closed inga B. 2 views 3 comments 13 points Most recent by Felix D. #15236 About my account
-
Updating payment methodI only have one payment method registered, but when I try to add a second one, it says I already ha…Accepted Answer Closed Thomas C. #16782 4 views 10 comments 24 points Most recent by Joey S. #16814 About my account
-
I can’t make any calls on my phone,why?I can’t make any calls on my phone, why?Accepted Answer Closed Yan L. #16700 10 views 15 comments 23 points Most recent by Gualberto About my account
-
How to add funds to wallet?I was wondering how do I add funds to my wallet? Only interested because I would like to earn the C…Accepted Answer Closed Alex L. #16736 13 views 1 comment 18 points Most recent by Mike About my account -
Dinosaur badge is not applying?So basically I've been with fizz (internet) since August of 2019 and I have yet to receive the Dino…Accepted Answer Closed Alex L. #16736 9 views 1 comment 17 points Most recent by Mike About my account
-
Will my phone work in Las Vegas? How much is the cost for using it? I need for 4 days?Will my phone work in Las Vegas? How much is the cost for using it? I need for 4 days? And how to a…Accepted Answer Closed Amikumari 3 views 19 comments 32 points Most recent by Gualberto About my account
-
Can I keep both numbers?I would like to keep my current number and sim active and only use fizz when going to the US for we…Accepted Answer Closed Sarah H. #16712 1 view 1 comment 23 points Most recent by André L. #16536 About my account
-
get the money back from my walletPut money by mistake in the wallet , Was thinking that I can the monthly charge with, how can i get…Accepted Answer Closed Eugeniu M. 10 views 9 comments 17 points Most recent by Gualberto About my account
-
One account seems like it got cancelled in 2019 and doesn't work ??I don't know why but ever since 2020, one of four accounts I have under fizz looks like it got canc…Accepted Answer Closed Jin K. #16646 3 views 15 comments 22 points Most recent by Jimmy N. #14505 About my account
-
Never received email about successful referral, but it shows up on siteI have this showing up on my account on the site when I look at referrals, and it's been there for …Accepted Answer Closed Vincent D. 39366 16 views 6 comments 22 points Most recent by André L. #16536 About my account
-
My address didn’t change after I move my service and now they can’t install at my old addressI did ask to change my service and the tech came. He brings a brand new modem. Everything works but…Accepted Answer Closed MarkAlexandre 20 views 7 comments 18 points Most recent by Jimmy N. #14505 About my account
-
Tching tching badge?@Mike To add to your summary board here is my observation: the badge tching tching gives 100pts + 1…Accepted Answer Closed lsabelle 9 views 11 comments 13 points Most recent by André L. #16536 About my account -
Do badges help with your level?As the title mentions, do the badges provide points to help increase your level? For example, the D…Accepted Answer Closed Jose L. #373 13 views 6 comments 14 points Most recent by Thanh S. About my account -
Why isn't Transaction history sorted chronologically?It's very annoying and my OCD just can't handle the fact the history is not chronological. TELL ME … -
Anyone else think logging in to Fizz.ca is super annoying?When going to Fizz.ca, I find it super annoying that I have to log in each and every time, that I h…Accepted Answer Closed FizzFanTim 14 views 16 comments 23 points Most recent by FizzFanTim About my account -
Holiday giveaway bonusHi' during the holiday shoppng period, Fizz had a gift wrapping counter at the mall. As they wrapp…Accepted Answer Closed tony M. #4694 6 views 4 comments 14 points Most recent by Alfio About my account
-
Can both English and French Community Hub questions be viewed together?It would be nice to see all Community Hub questions regardless of language. Is that possible? And i…
-
Which community is most active ?Hi everybody! Lately I'm pretty active on the french community and I'm curious to see how is it …Accepted Answer Closed lsabelle 2 views 8 comments 18 points Most recent by Thanh S. About my account
-
how can I have my Call history summaryHello I need a summary of all of the phone calls that I have recieved over the last 6 months. How c…Accepted Answer Closed Banafsheh 51 views 8 comments 14 points Most recent by Nini G. #13860 About my account
-
How to select an answer as the best answer?I simply didn't find a button or whatsoever to select an answer as the best answer. Also, can I sel… -
How can I change my payment method?I am trying to update my payment method because I lost that card and it doesn't exist anymore. But …Accepted Answer Closed Karina B. #16287 6 views 5 comments 15 points Most recent by Sean C. #14857 About my account
Howdy, Stranger!
Helpful Links
Community user GuidesSolution Hub
How the Community Hub works
Earning Perks when participating
Service Status
