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Archives for January 2020
Discussion List
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Is it possible to see my rewards history?I wanted to see a detailed history of my rewards, especially how my points accumulated. Is it possi…Accepted Answer Closed JessicaRen 26 views 10 comments 27 points Most recent by JessicaRen About my account -
Referral Bonuses not used on my bills. Why?Hi. I have invited some friends to Fizz and got some referral bonuses. I have received all of them …Accepted Answer Closed Stm 2 views 8 comments 17 points Most recent by Ali S. #14972 About my account -
Referral bonus not received?I invited 4 friends to join Fizz mobile. They all provided my referral code when ordering the fizz …Accepted Answer Closed Ying Z. #16199 12 views 9 comments 24 points Most recent by Ying Z. #16199 About my account
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Vocal message. PerkOf I have the vocal message in my plan and I take the perk vocal message. I it useless or I save mo…Accepted Answer Closed Samuel L. 3280 8 views 7 comments 13 points Most recent by Olivier R. #3666 About my account
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Phone and SIM card are claimed lost, why still charged?I have claimed phone and SIM card lost on November 20th last year, why it is still charged 17.08 on…Accepted Answer Closed Jocelyne L. #16130 2 views 11 comments 18 points Most recent by Nini G. #13860 About my account
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Work around for _shortcode.RECURRING_PAYMENT issueI found a work around to _shortcode.RECURRING_PAYMENT issue transaction history that works for me …Accepted Answer Closed M T. #12340 4 views 11 comments 14 points Most recent by Whizz About my account
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When will the _shortcode.RECURRING_PAYMENT error in transaction history be fixed?I can't see any data in my transaction history. All I get is a _shortcode.RECURRING_PAYMENT line an…Accepted Answer Closed kkspike 3 views 5 comments 16 points Most recent by Olivier R. #3666 About my account
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Two plans that are not mine have been activated on my account?I got emails and texts today informing me that I had activated two new phone numbers on my account,…Accepted Answer Closed Élianne L. 3 views 9 comments 14 points Most recent by Nini G. #13860 About my account
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Receipt error has lasted more than a week alreadyIt has already been over a week and Fizz hasn't fixed the display error for our bills. I need to pr…Accepted Answer Closed Jaime L. #13192 2 views 6 comments 15 points Most recent by Jaime L. #13192 About my account
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How to enter Chat？How to enter Chat？Accepted Answer Closed l W. 24 views 2 comments 14 points Most recent by Nini G. #13860 About my account
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Payment method??Hi I want to change my payment method and it’s not possible. I have my MasterCard and my visa that …Accepted Answer Closed imane K. #16093 1 view 6 comments 13 points Most recent by Chris K. #7521 About my account
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No customer services???There is no way to get help when needed ?Accepted Answer Closed Alessia S. 1 view 17 comments 17 points Most recent by Gualberto About my account
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My registered email address has been compromised. how can I change my email address from the websiteThe email field in the profile is disabled. there is no way to change the email on the account. Can…Accepted Answer Closed Rida A. #16015 12 views 2 comments 20 points Most recent by Whizz About my account
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I paid twice, how to refund the part of overpayment？Activation number, because of your network, I paid twice, how to refund the part of overpayment？
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Do upgrades last forever?Say I have 1$ off internet for the month, will it last forever as long as I have it active? Or has …Accepted Answer Closed Vincent D. 39366 22 views 1 comment 16 points Most recent by Vincent D. 39366 About my account
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My explorer badge hasn't unlockedI bought a travel add-on and my explorer badge is not unlocked. Anything I can do?Accepted Answer Closed Sebastian L. #15963 1 view 6 comments 16 points Most recent by Olivier R. #3666 About my account
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Can I return my unused Fizz SIM card?I no longer wish to join Fizz; can i return my unused SIM card and get a refund?Accepted Answer Closed Genevieve L. #15885 43 views 18 comments 13 points Most recent by Gualberto About my account
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Do I have to be a Fizz mobile customer to gift mobile data perks?When trying to Gift, this message is shown: "Sorry, you do not have a Fizz Plan. First you sho… -
Referral bonus mistake?I just received an email: Not long ago, XXX invited you to join Fizz, you liked what you saw, and …Accepted Answer Closed Andrej 3 views 21 comments 22 points Most recent by Nick M. #14999 About my account -
ma carte sim?j'ai commandé ma carte sim mais il ne arrive pas toujours...
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contact supportHow can I contact support ? thanks a lotAccepted Answer Closed JOANNA C. 62 views 9 comments 11 points Most recent by Thanh S. About my account
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- 25 bonus referal?We are two people who created and account and we have everyone his own number. but the 25 cad of th…Accepted Answer Closed JOANNA C. 2 views 5 comments 10 points Most recent by Takion About my account
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Upgrades automatically appliedHi. I was wondering why aren't upgrades automatically applied? They are like bonuses and would expe…Accepted Answer Closed Darclee 1 view 7 comments 19 points Most recent by Olivier R. #3666 About my account
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Do we have a billing statement for free month?Hi, this month I have a free month with the referral discount. I remember before even if we don't …Accepted Answer Closed J D. #792 2 views 7 comments 16 points Most recent by Chase S. About my account -
Monthly bill print - invoice details are emptyThere are no details on the monthly invoice when printed. I need it for Revenue Quebec and CRA. I h…Accepted Answer Closed Gheorghe L. #15775 2 views 1 comment 14 points Most recent by sman About my account
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payment method a?I recieved a notification that my payment method failed, so i went and updated it but recieved no c…Accepted Answer Closed Satts86 1 view 2 comments 11 points Most recent by Jimmy N. #14505 About my account
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Will a number from nova scotia work to joint fizz un Qc?I have a Friend Who is looking to changé for fizz, but hé would like to transféré His number and H…Accepted Answer Closed brigitte S. #15749 16 views 8 comments 12 points Most recent by Fizzy About my account
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Google log in for profile and community hub log in need to be different?I created my profile and account using the quick "google log in". This was back in Septem…Accepted Answer Closed Jessica M. #15707 25 views 15 comments 27 points Most recent by Fabio M. About my account
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Fizz, please fix the display error for the receipt.Today, I am trying to print the receipt for 2019. There is display error "_shortcode.RECURRING… -
Follow up regarding my question about the referral bonusOk.. I was not clear enough and it was totally my fault. What I meant to say (or ask) is: is it nor…Accepted Answer Closed Guy F. #15609 1 view 4 comments 5 points Most recent by Andrej About my account
