Payment method??
imane K. #16093
Posts: 1 ✭✭
Hi I want to change my payment method and it’s not possible. I have my MasterCard and my visa that are saved but I want to delete the MasterCard one and don’t work why?
13
Answers
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In order to be able to delete it, you should associate the VISA credit card to all your plan and only after that you can remove the MasterCard3
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If it doesn’t work, communicate with them by messenger, that’s what works best for me.3
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Imane,
I think you need support. You must contact the Fizz support online.
Please, chat with them, this service is available from 8h00 to 21h00 each day.
https://fizz.ca/en/contact-us3 -
Is your mastercard the default payment right now? If so, change the default payment to your Visa. Then you can delete the mastercard. If that doesn't work, then contact Fizz.2
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You need to add the New card first.2
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In case of trouble modifying by yourself, talk to them2
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If you have a credit card tied to a service you won't be able to remove it. First change the default card to the service, then you can remove your old credit card.2
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