Receipt error has lasted more than a week already
Jaime L. #13192
Posts: 3 ✭✭
It has already been over a week and Fizz hasn't fixed the display error for our bills. I need to print my bill to close my tax paperwork for the month and submit it to my employer!
15
Answers
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Jaime
For me it's working.
The display issue has been corrected.
Open a session on line into your account
Choose your plan
Click: Historic of transactions, you're supposed to see all the normal informations in each invoice.
If it's doent work,
Ask for support online with Fizz.
Chat with them, the service is available from 8h00 to 21h00 each day.
https://fizz.ca/en/faq/resolving-issues2 -
I had it too but it's ok for a few days now.1
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Jaime,
Does it work? It,s supposed too.1 -
I had already submitted a ticket over a week ago. And it isn't working for me... I'll write to them again u_u1
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Try to clear your browser cache or to open a new incognito tab to see if it is a browser problem1
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Not a browser problem, have tried in 4 different devices already.1
This discussion has been closed.