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Is there a problem with the add-on ability to call UK/Europe?When attempting to add-on international call to United kingdom, nothing happens. No 'apply' optio… -
Will I still be able to receive my modem with covid 19?My installation is due May 8th , if this covid stuff is still going on will I be able to receive an…
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I have some extra data to gift. Where should I broadcast this to reach people who need it?Is there a platform or forum where I can connect with people who need data? I have some to give and… -
Will I receive a phone number with the Fizz SIM card? Because I don't have a current one.I didn't have a previous plan with my cellphone. -
Internet dropping once a day. Have to power cycle both modem and router. What should I do?Hello, In the last week, my internet connection has been dropping once a day. In order to get every…
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Why do I not receive incoming calls, and people tell me it goes straight to voicemail?Several people have told me that when they try to call me it either goes straight to voicemail or i…
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Should the modem be turn off during long idle time (ex. sleep or vacation)? or always keep power onGood mornig, To optimize the modem life span and save the power consumption, should the idle modem … -
Will i get charge if I answer Long distance call in my canada wide plan?answer Long distance call in my canada wide plan? 2nd question is there an option to talk to a live…
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Delivery of the ModemFor the Modem delivery only, will the technician call us? Due to the pandemic, can it be delivered …
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Why is my iPhone 11 not recognizing Fizz's sim card?I have an iPhone 11 and I have recently switched to Fizz. My phone is not recognizing Fizz's sim ca…
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i'm moving,how do I pass my internet on to new tenant?I'm moving to another apartment where I will have internet access through another account. Can I pa…Question Closed Sonja R. #15892 181 views 0 comments 10 points Most recent by Sonja R. #15892 Internet
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Is there a way I can upgrade my home internet mid cycle ? I don't want to wait 15 days before gettinHi ! I need to work from home now and since I do VFX for a living, I need a fast internet connectio…
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I switched to 120MBs but the speed is still at 60. Why ? it should have started todayHello, Today, normally the speed gets to 120MBs but when I do the speed test(through the App or oth…
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Invoicing after cancelling a plan?I cancelled my plan the last March 13 before my due date (March 18). However, I received a new cha…Question Closed Vanessa F. #19372 1 view 0 comments 16 points Most recent by Vanessa F. #19372 Your Fizz Account
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Retrieve dataHi, All my data is lost, I'd like to know how I can retrieve my data.
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Blloc Zero18 anybody?Has anybody tried the Blloc Zero18 phone on FIZZ? https://www.blloc.com/ Any opinion on compatibil…
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how can i pay the bill ?I have received a letter from FiZZ said that my payment of this month was not successful. I have pa…
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Will my whole account number at Bell be cancelled?I have One Bill with Bell that has all Bell services....Internet and TV and Mobility.... if I give …Question Closed Julie S. #19240 2 views 0 comments 16 points Most recent by Julie S. #19240 My Mobile
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Need help with modifying a purchase!hi, i purchased about 1 hour ago, a plan, and on one of the technician options, i chose a free inst…Question Closed Alexandre P. 45910 1 view 0 comments 17 points Most recent by Alexandre P. 45910 Internet
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I want change the higher plan for my internetI want to change the higher plan ASAP, and I tried to choose the higher plan and it shows I only ca…
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SIM not working?So I got my SIM card and yesterday I followed all the steps to activate it. About 2 hours later I r…
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Out of province due to COVID-19 circumstances?I'll be returning home in BC soon for the summer (until the end of August) due the the COVID-19 sit…
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Payment credit cardHello I do not withdraw from my credit card automatically in the next bill I will pay if I like yo…
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Is it safe to take VIP installation with COVID-19 around?Maybe I must not join Fizz if there's too much risks to get infected by the installer.. What should…
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How do you activate government alerts? FIZZHello, I’ve been wondering how to activate government alerts for Canada on the FIZZ network. I’ve l…Question Closed Christian B. 45400 11 views 3 comments 21 points Most recent by vanigh Your Fizz Account