i'm moving,how do I pass my internet on to new tenant?

Sonja R. #15892

I'm moving to another apartment where I will have internet access through another account. Can I pass on the internet modem and plan to the new tenant of my old apartment?

Mike

Normally you cannot, since you need to give your account and change the email and the credit card informations.

Try to contact the support to validate with them.

- Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
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