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Can you ship the modem to my current address before I move to new address?I will move to a new address at the end of June. Now I'm with another provider and I want to switch… -
Is FIZZ internet available at the Aboiteau Chalets in Cap Pele , NB?I am looking at getting fizz at my cottage Cap Pele, NB. Does anyone have experience with Fizz serv…
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modem lights?why do the downstream and upstream lights stay BLUE instead of turning green? spoke to fizz chat re…
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How to Set Internet Hook-Up Date?When must I confirm the Internet Plan I want to schedule modem delivery and hook-up on June 1st?Question Closed Priscilla S. #22073 1 view 0 comments 12 points Most recent by Priscilla S. #22073 Internet
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Remote installation on internet in a room that is located in a residence for the elderly is it possiMy grand-mother lives in a residence for the elderly i want to offer her unlimited internet is it p… -
Customer service number?Hello, is there a Customer service phone number I can call?Question Closed Sophia B. #21992 831 views 0 comments 14 points Most recent by Sophia B. #21992 Welcome and join
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Cant set up Fizz preauthorized bill payments with tangerine bankingI'd like to pay my monthly internet bill on my tangerine checking account but I cant for some reaso…Question Closed RitaVrataski 182 views 0 comments 14 points Most recent by RitaVrataski Your Fizz Account -
Unavailable internetI have signed newly with fizz and I received the modem. I connect the modem to my building plug and…
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Can I use the internet without Wi-fi ?I want to use only the cable feature. Is it possible ? -
Switching Upgrades during the period?Hello there, I just got to level two and got new upgrade for internet for 2$ a month rebate. I've … -
In need of data? Looking for 8 people, 4g giveawayI have a total of 4G to donate this month. Looking for 8 different persons, 500mb each. The thing i…Question Closed Caroline B. 28124 1 view 0 comments 13 points Most recent by Caroline B. 28124 My Mobile
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Why does it say my modem hasn't been returned when it has?Hi, I recently canceled my Fizz plan due to moving apartments and have returned my modem as request…
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How to switch Wi-Fi on/off as needed?I am about to switch to Fizz and do not want to use the Wi-fi on the regular basis. In fact only my…
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Is anyone have problem with payment method?I tried different Canadian master/visa card and received "payment declined" error.
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my bill paymentmy bill amount is 20.70 but it charge me 24.77 its the second month..why????????
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Why Iam being charged twice?I have been charged twice this week, no chat available, robot in messenger what’s going on
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SIM card never arrived. Please reimburse. Should I order a new one?I ordered a SIM card and was waiting to receive it and activate the service with FIZZ. SIM card ne…Question Closed Denis K. #20674 1 view 0 comments 13 points Most recent by Denis K. #20674 My Mobile
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referral bonus not reflecting on my plan monthly bill why ?i see my referral bonus in referral bonus information of my plan but it didnt reflet on my monthly …Question Closed naji E. 1 view 8 comments 26 points Most recent by Gabriel C. 48543 Your Fizz Account
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Is there a problem with the add-on ability to call UK/Europe?When attempting to add-on international call to United kingdom, nothing happens. No 'apply' optio…
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Will I still be able to receive my modem with covid 19?My installation is due May 8th , if this covid stuff is still going on will I be able to receive an…
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I have some extra data to gift. Where should I broadcast this to reach people who need it?Is there a platform or forum where I can connect with people who need data? I have some to give and… -
Will I receive a phone number with the Fizz SIM card? Because I don't have a current one.I didn't have a previous plan with my cellphone. -
Internet dropping once a day. Have to power cycle both modem and router. What should I do?Hello, In the last week, my internet connection has been dropping once a day. In order to get every…
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Why do I not receive incoming calls, and people tell me it goes straight to voicemail?Several people have told me that when they try to call me it either goes straight to voicemail or i…
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Should the modem be turn off during long idle time (ex. sleep or vacation)? or always keep power onGood mornig, To optimize the modem life span and save the power consumption, should the idle modem …