Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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During reactivation within 60 days, how does Fizz verify the phone number?If I am not in Canada within the 60 days, how will I verify my phone number? For example, if it's a… -
SMS compatibility?My work sends out mass texts that I used to get. Does fizz have an email address I could get so tha…
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Can’t receive callsCan’t receive calls on both my fizz numbers... anybody else with this issue ? My friend too can’t r…
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Everything works except receiving SMS and MMSHi, I have just signed up and after setting up APN settings... Everything seems to be working EXCEP… -
How to block anonymous calls?Does Fizz/Videotron offer a service to block calls from anonymous "no caller ID" callers?…
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Will the free 250m data work without a data plan?I have a text only plan, no data, no call. If I applied the 250m upgrade, can I use it with whatsap… -
Bug with notifications?I recently got a buggy sms with the following message: “We’re here to help! Based on your usage, c… -
Still no 4G after Dec 7th outage?Before the Dec 7th outage, I had 4G on my phone (although I often had to manually select the right …
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How do I use my wallet to pay my bill?I added money to my wallet to Pay my bill how do I use it for that? -
I lose the ability to send text and receive calls from time to timeStarted out working perfectly but I consistently get error messages when trying to text people. I c…
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sim card is not receivedfirst i m really dissatisfied from your answering service. second, its printed delivered in my prof…
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$25 referral bonus per sim card? Or per account?I know someone said $25 per account but I just want to double check. I have one more sim in hand an… -
Travel add-on within Canada?I am wondering if there is an option for travel add-ons within Canada. I may need to be outside of …
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How can I generate a Detailed invoice of my plans?How can I generate a Detailed invoice of my plans? -
APN configuration for MMSi have been spending hourss reading the FAQ and group trying to configure the MMS function and no s…
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Why my Activation code is invalid?I activated my card and transferred my number from Virgin to Fizz on Wednesday. However, I was not …
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Return my SIM CardI paid for and received my SIM card through the mail but unfortunately I finally will not be joinin…
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could not activate cellular data network _ iphonethe carrier is Fizz, I can message and call. but when I shut off wifi, the 3G can not work, it give…
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The chat bubble does not appear. What can I do?Hello. I have been trying to chat with the Fizz team for a while but the chat bubble never appears …
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Payment method didn't work, how long until they recharge me?I recently activated my account in November of 2018 and the payment method for the first bill and s…
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Toll free?I tried calling a 1-833 number but it would not go through as it's apparently prohibited by my plan…
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Order while order SIMI try order SIM but i got always error. Please helps!
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Lost my phone and Fizz blocked my number HELP!?They are saying that I need my old phones IMEI in order to unblock my number, but I don't have the …
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problems making/receiving calls while in the US?I am having problems making/receiving calls while in the US. When connecting to the At&T networ…
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I didn't receive my SIM card and I called Planete courrier, they said that it was dilevered on Jan.Hi, I didn't receive the SIM card and I called Planete courrier, they said that it was dilevered o…
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