Voice minute billing error?

Lethyn H.

Whenever I make a call, I get charged two minutes even on a 5 second call (literally).
There are no call logs to show this either. Who and how should I contact?

Code_KRUEW

Contact support. You can find out how here: https://fizz.ca/en/contact-us

Samuel G. 5160

It is possible that there is a “minimum call length”, but two minutes seems like a long time. You should contact customer support and check with them: https://fizz.ca/en/faq/resolving-issues

DinoS

First you're on a pay as you go for phone call plan, you'd better get add-on instead to save some money。 Secondly looks like Fizz billing is 2 minutes instead, which means 2 mins minimum for any call.

Kenny L. #23

Let us know what you find out. I don't recall seeing anywhere that Fizz bills a 2 minute minimum.

Anne H. #1344

In office hours, chat here: https://fizz.ca/en/faq/resolving-issues