Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Cancel sim card orderI ordered too many sim cards by mistake, I only need one not five. Can I cancel four sim cards. -
Update Fizz VoicemailCan Fizz please update the Fizz voicemail option. Accessing the voicemail is very tedious and shoul… -
Can Fizz be trusted to work properly in Punta Cana?Can someone tell me if they had a good experience with Fizz while in Punta Cana? Did you have any i…
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Is it possible to gift rollback data?Hi, I'd like to know if it's possible to gift rollback data? If it's not possible, why is it not al… -
How to get to chat with Fizz staffI have tried several times but I have never been able to get a chat session. I have tried to follo…
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Boite vocale innaccessible, supposément pas couverte par mon plan mensuelBonjour, Quand j'essaie d'accéder à ma boite de messages vocaux, j'entends un message automatisé m…
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Pourquoi mes données internet ne fonctionne pas sur Samsung Galaxy s7 edge?Impossible de naviguer avec le réseau Internet fizz.
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Cannot setup voicemail?I cannot setup my voicemail. When it says to enter the phone number, I enter it and says "That…
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Who would like to exchange mobile Data before Rollover end.I have some data that will expire soon and would like to extend these in my account. I suggest to s…
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Why do I keep getting a "Conditional call fowarding" message when I try to call a contact?Why do I keep getting a "Conditional call fowarding" message when I try to call a contact?
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Is fizz going to make an appDoes anyone know if fizz will make an app anything soon ? -
Data Roaming charges outside of Ottawa area?My wife and I have just switched to Fizz and we have both had all our wallet funds consumed for dat…
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How to activate sim card replacement?Hi! I do not have the option "My plans - Manage - Change SIM card". Only have these (3) …
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Photos par messagerie texteEst-ce qu’on peut envoyer des photos par messagerie texte. Si oui, pourquoi en suis-je incapable. …
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My data does not work. Why?I did the Apn setup and received the 2 texts to modify the setup and installed them. Still no data …
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Usage is inaccurate?I have a 1gb plan and I used a 500mb perk last month. I ended the month with 1079mb (I enclosed the…
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can we reply to ticket@fizz.ca?hi, should I reply to ticket@fizz.ca? I submitted a ticket to port my number, and got an email from…
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not receiving sms unless i send one?Hi, I've been having this recurring issue where my girlfriend tries to text me. i do not receive an…
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Itinerance & VoixBonjour Fizz, Pensez-vous offrir l'itinérance pour la voix en Europe? Merci
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I put $10 for 500M data travel add-on, why?I am travelling in USA, but the data service doesn’t work, I put $10 for 500M data travel add-on.
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Roam like Home in the USA 7$ Option?Does roam like home 7$ exist with fizz? What is the best option to have a plan in the US to use Dat…
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Ported number, but I get no texts and can't gift data?I ported my number from Rogers to Fizz about 2 weeks ago, but I can't do many things: - I don't rec… -
What happened to my voicemail?I added a voicemail to my line (581) xxxxxxxx and did the setup on my phone but it still hasn't bee…
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Frequent connection problems when calling other fizz customer.I am often unable to call my wife's phone. I get a french error about being "unable to connect…
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Will twitter over SMS work anytime?As this is a deal-breaker for me I would like to know whether Twitter over SMS will ever work?
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