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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Lost 1st sim card, new sim card won't work after online activation!!!I lost my 1st SIM card and activated a new one but nothing is working now. I tried to renter the ac… -
Payment taken why do i need to reactivate my sim card?Payment taken why do i need to reactivate my sim card? I do not have my reactivation code and it is…
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Does a visit to my Fizz account on mobile data count in my data consumption?When I was with Virgin Mobile and visiting my account from their mobile app, the data was not charg… -
Why don't I get any incoming calls or texts?Not receiving incoming texts and calls
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Guys its time to give up, LOOK what Fizz just told me?Just got this from Fizz, not anywhere near a solution
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US 60 Minutes add on does it expire?how does the Travel talk add on work does it have an expiry date after first usage. ex: i traveled … -
Travel add-on?Quote : "A Travel Add-On is an Add-On to your monthly plan that allows you to use data and min…
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After 2 weeks of communication with Fizz and Fido, to make a portability, I'm exhausted. I feel likeWhy after 7 times of portability try by Fido my number is blocked by Fizz!?? Fido says there this m…
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How do I get my SIM card? Planete courrier says it left it at the door yesterday, but it is nowherePlanete courrier says it left it at the door yesterday, but it is nowhere to be found. I chatted wi…
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telephone 438 pas dans le forfaitAppel impossible a un numéro 438. Message précisant que cet appel n'est pas dans le forfait, alors…
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Text not delivered ?I'm not able to send texts anymore. (French and English response are fine ) -
What to do next ? Apn is set up. network and internet not workingI set up the APN with the information provided by FIZZ. However it is not working. I know that my p… -
Changed my plan last month, now I only see rollover data available. Is this normal?Nothing regarding my new plan (Canada wide coverage instead of Quebec only, 8 gigs instead of 4) is…
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Do we know if RSA security tokens are part of the "cannot receive text messages from corporations" kMy office uses RSA security tokens sent by SMS to login to the mainframe. I am wondering if there w… -
I have unlimited calls+data Canada wide. Can I use my data in USA? If not, what are my options?I have unlimited calls+data Canada wide. Can I use my data in USA? If not, what are my options?
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Need help to unlock Fido iPhone ?Dear I have got Fido iPhone 6s plus I have been activated with Fizz. I just find out that my iPhone…
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Billing CycleHere is the answer to the billing cycle following a chat with Fizz: If you sign up on day #D of a g… -
Is my phone locked?Hi, I just entered my new Fizz sim card but it says Network locked SIM card inserted. Does this mea… -
Need To change PlanI have the plan of 6 gb and i would like to change to the Plan of 4 gb.How can i do that ? -
I can only receive texts. I can't call or send a text. Thoughts?This is my 2nd month with fizz. I can't send/respond by text or call, even though everything on my …
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Any known mobile coverage issues in BC?Hi! I'm heading to BC from Montreal later this month, having just made the switch to Fizz. Was wond… -
no mobail internet?internet not working
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Do you need to put your sim card inside your cellphone to activate the sim card?Do you need to put your sim card inside the phone to activate your sim card?
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Any discounts on multiple activations?I need three SIM cards! Any discounts!
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problème d'appelBonjour, je n'arrive pas à appeler
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