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My Mobile
Archives for September 2021
Discussion List
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It states on Fizz my SIM Card has been delievered and I have never received it.Yes, I check my mail everyday and check around to see if there is anything.
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I purchased an add-on for data in Europe a couple of hours ago and it’s still not working. Help!The transaction was approved on my credit card and is visible in my transaction history.
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Data outside of QuebecI have the Canada wide + USA wide phone and data plan on two phones, a BB KeyOne and a Samsung S7. …
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Can I get a mobile plan without buying a new phone from Fizz?Hi all! Right now I have a mobile plan with Videotron, but I was looking to get a better price. Vid…
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I have in use 1GB perks data, but my phone cannot access internetI can access several date ago, but I cannot access internet any more, in my fizz account, it still …
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Why I cannot find any place to enter referral code while activating my SIM card?I followed the step to activate my SIM card, but I did not see anywhere to enter the referral code.…
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Harrassed with spam calls since moving to FizzI moved my phone number from Virgin to Fizz last week. Since then, I have received on average 3 to …
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Two Questions can i negotiate with fizx if i had a better offer from bell and can i switch if my...Hi, At the core I love fizz and i dont want to leave but I had an offer of 45$/25gb unlimited (fore…
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Did plan prices change recently? Mobile and Internet?I used to pay $29 + Tax for 10 MB download speed 1.5 MB upload speed I am also paying $35 + Tax for…
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Reactivation ProblemHello all, I had an old Fizz sim card, which has not been used in last 1-2 years. But, now, I woul…
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People aren't able to leave me any voicemailsHello, Ever since Fizz has set up a new voicemail system in June, I have been having problems with…
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not able to order 4 sims to port 4 lines over from telusHi, I've been trying to order 4 sim cards from fizz website so I can port 4 lines from telus mobili…
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Impossible faire appels ou textos ?Bonjour, Message: Mon forfait ne me le permet pas. J'ai vérifié mon forfait et mon compte, tout se…
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My IMEI is correct but Fizz says it isntI'm trying to transfer my active phone number from virgin mobile to fizz but when I try the transfe…
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I have an mobile network state disconnected issue can anyone fix itWhenever i try to connect to the internet, it saw me an error called mobile network state disconnec…
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Payment method declined all the Timei tried many times many credit cards but they are all declined. I felt like I bought a garbage card.
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Payment method declinedHello, The website keeps refusing my payment method which is a Canadian visa debit card. So, it sho…
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VoicemailI have a preferential rate. I want to add voicemail, but get a popup saying that I will lose my pre…Answered Closed andre B. 6504 23 views 4 comments 0 points Most recent by Johanne M. #3059 My Mobile
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How can I request adding a country to a data plan for roamingHello, I'd like to know how I can request adding or at least reviewing the options by the company f…
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Credit card payment after a stolen cardI had a fraud on my credit card and I have to wait 5 to 7 days to receive my new one. But it's my d…
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Visual voicemail seems to be on my dad’s iPhone 8, but not on my iPhone XR.Hi, 😁 I’d like to know, is it normal that the visual voicemail (with the voicemail messages list, n…
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What would happen if I adjust my plan temporarily?Hi Fizz community, I have a mobile plan which I pay $34 for 4 GB/monthly. I need to increase my dat…
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SIM card tracking says delivered, but actually it's notHello. Tracking says SIM card has been delivered with a signature that looks nothing like mine. I a…
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Lose sim card so need new oneHello, I suddenly realized that Fizz sim the card has been lost when I am back in Montreal. Can you…
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No international calls working after I bought and International add-on and put funds in my walletI'm in Mexico and bought an International add-on for 6$, I've also put funds on my wallet. However,…
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Nip messagerie « oublier »Bonjour, j’ai reçus un message vocal et j’ai voulus y accéder, mais c’était la première fois. J’ai …
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How can I change my SIM card after activating an old SIM by mistake that I don't have anymore?Hi, I was a Fizz subscriber a couple of years ago. Today I tried to reactivate my old number, but I…
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Impossible de me connecter à un réseau FizzSalut, j’ai transféré m carte SIM dans mon nouveau pixel 3a…je vois Fizz apparaître comme réseau ce…
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My sim carte is not still activatedI want to cancel my home internet that has not been still delivered and my sim carte is not activat…