Reactivation Problem

Vildan

Hello all,

I had an old Fizz sim card, which has not been used in last 1-2 years. But, now, I would like to re-activate it. However, after logging in to the system with my email address, re-activation does not work and it always stays on the attached page. Specifically, the same page is loaded after every time I clicked "activate my SIM Card". Is there a way to re-activate my old sim card?

I need to re-activate it within 2 days :(

Dapfizzer

@Vildan

Hi,

after such a long time I don’t know if it’s still possible to reactivate it but I suggest you to contact the customer service to be sure, by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Mike

Hi @Vildan

Did you try to create a new account without click the reactivation? I believe that the reactivation it useful if you are reactivating within 60 days in order to keep the number. It will be a good idea to use the browser in private mode too.