I have an mobile network state disconnected issue can anyone fix it

hasantagari

Whenever i try to connect to the internet, it saw me an error called mobile network state disconnected. I tried every method. I changed the API Setting that I saw in this article https://www.technicalhint.com/how-to-fix-mobile-network-state-disconnected/

It worked, but after the restart the phone its saw the same error. can anyone help?

Emporium

Hi @hasantagari

Have you checked to make sure your APN settings are correct ?

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

hasantagari

https://forum.fizz.ca/en/discussion/comment/6587428#Comment_6587428

Yes i reset API Settings many times it works but after the restart the phone it sgain saw this error. i think i need to reset my phone settings.

Whizz

Hello hasantagari,

I am sorry to hear about this situation.  
You can also try resending the APN settings from your Fizz account: My plans → Manage plan → Advanced parameters → Fizz network parameters → Resend me the notifications
If you are sure the APN settings are correct I recommend contacting our support for more investigation: https://fizz.ca/en/contact-us

Have a lovely day,
-Alex