Most Recent Discussions
Internet
Archives for February 2021
Discussion List
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No option to make monthly paymentI cannot find option to make monthly payments. -
Internet down in Longueuil (Greenfield Park) or just me?Hello! Starting this morning, I lost access to internet on all my devices. Tried all the troublesho…
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When will Ottawa get Fizz Internet service?Really curious to know if and when Ottawa can expect to be services by Fizz. Any insights?
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ConfiguringFizz modem consoleI used my Fizz modem as a bridge for a couple of months so I could set up my router. Since, I'm exp…
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Why is there no internet connexion, but I can see my wifi available?I can see my wifi available but no internet connection
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Is there any discount if I have plan mobile and internet?I want to know if is there any discount to pay if I have plan mobile and internet?
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When would I cancel Bell internet for transfer?Hello, my Fizz internet is scheduled to be installed this Saturday, when would I cancel my Bell int…
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I am going to move go another address, how can I move my internetI am going to move to a new address, how can I move my internet to a new address?
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Internet confirmation ?Send my confirmation nr,you are blocking my new installation !
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Confirmation nr?Please send me the confirmation nr for my internet cancellation for the 28 february
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Can I make an appt to set up internet services at a location that is already set up with fizz?We are moving into an apartment next week where the current tenants have fizz set up. Is there a wa…
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Internet interuptions?Why does my internet service keep on going off and on?
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Is there a CSR that I can call? I want to speak with an actual person.I would like to speak with someone.An actual CSR. Where can I call? Even chat will do.
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Why is my technician didn’t show up?I had an appointment today with a technician to get internet but he didn’t show up and I didn’t rec…
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Router doesn’t work properly. Wi-Fi channels problemOk, I did all you asked and even more since Friday. I tried band steering mode, without steering, o…
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Changed my plan, this month plan is still same. Why?I changed my plan from 15 to 120 last month. But my plan is still 15 this month and I was charged a…
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How do I change my nat typeMy nat type on my Xbox says strict so I want to change it but can't find anything anywhere
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Loosing internet connection every day around 10h00 am, why?Every day around 10h30 we loose internet connection for 5-10minutes. This is annoying. Restarting t…
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the Fizz App is still NOT working after all I have read and test ! anyone in the Fizz team to fix thYes I re-start many times the Modem, Yes I delete and re-install my App on my mobile and tablet Yes…Answered Closed Laurent D. #40963 457 views 8 comments 15 points Most recent by Alexandre L. 85994 Internet
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Is it possible to bargain with Videotron to be able to get a better deal for a home wifi?Currently my home wifi is from Vidéotron, I've been wanting to switch because Fizz has a better dea…
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Connected without internet?Good morning, I made my monthly paiement late this month again, but even though the paiement went t…
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Why do I have a bill for internet I don’t have?I got billed for internet service I don’t have. I’m scheduled for february 26th, so why was I bille…
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I'd like to know how can I connect my Wi-Fi Range Extender DAP-1610 on the moden FIZZ. Please.Hi, I'd like to know how can I connect my Wi-Fi Range Extender DAP-1610 on the moden FIZZ. Please.…
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Why aren't all the lights on my modem/wi-fi router lighting up?The technician came and installed the modem on the 8th of February. But I have yet to be able to co…
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I pay for a 120Mbps Plan. On the last 3 days, it keeps constantly on 20mbps. Is that normal?I got my plan, and kept testing the speed for a while. It was indeed 120mbps, so I was happy. Latel…
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Internet IP not connecting?for some reason I can not connect to my customer IP adress. Error: Your computer could not connect …
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very difficult to contact Fizz supportOn Fizz website, if you click "Contact us", that drives you nowhere!!! i sent a message b…
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is my modem disconnection is registered on fizz server ?Last night i lost internet. This morning i reboot the modem and it's ok now. According to Fizz supp…Answered Closed Hoang T. #38498 21 views 13 comments 24 points Most recent by Hoang T. #38498 Internet
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Internet Interruption last night? 2021-02-18I was with Vidéotron for years, and never had internet interruptions With fizz for 1 months and had…
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Modem never receivedI never received the modem??? What do I do I’m freaking out