Most Recent Discussions
Internet
Archives for February 2021
Discussion List
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Missed payment for couple months, renewed 2 days ago, wifi says connected but no internet. Please HeMissed payment for couple months, renewed 2 days ago, wifi says connected but no internet. Please H… -
Is it normal that if I disable band steering that my 5G network has a noticeably weaker signal thanIs the faster wifi network supposed to have a weaker signal? If not, is there a fix?
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I need stable wifi. Everyday, i have to restart modem for wifi to work. Works fine with cable. Why?Exactly as stated. Every few days, my wifi acts up and will work on some devices and not all. Un…
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how can we get service from someone 4h no answer . no phone. no 1 here in the chat.how can iget my mi had someone installed fizz at 9h15. since then , internet is lagging going on and off. no one her…
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Discount compare with other fournisseur ?Can you give me discount for internet 30mgs
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No option to make monthly paymentI cannot find option to make monthly payments.
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Internet down in Longueuil (Greenfield Park) or just me?Hello! Starting this morning, I lost access to internet on all my devices. Tried all the troublesho…
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When will Ottawa get Fizz Internet service?Really curious to know if and when Ottawa can expect to be services by Fizz. Any insights?
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ConfiguringFizz modem consoleI used my Fizz modem as a bridge for a couple of months so I could set up my router. Since, I'm exp…
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Why is there no internet connexion, but I can see my wifi available?I can see my wifi available but no internet connection
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Is there any discount if I have plan mobile and internet?I want to know if is there any discount to pay if I have plan mobile and internet?
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When would I cancel Bell internet for transfer?Hello, my Fizz internet is scheduled to be installed this Saturday, when would I cancel my Bell int…
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I am going to move go another address, how can I move my internetI am going to move to a new address, how can I move my internet to a new address?
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Internet confirmation ?Send my confirmation nr,you are blocking my new installation !
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Confirmation nr?Please send me the confirmation nr for my internet cancellation for the 28 february
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Can I make an appt to set up internet services at a location that is already set up with fizz?We are moving into an apartment next week where the current tenants have fizz set up. Is there a wa…
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Internet interuptions?Why does my internet service keep on going off and on?
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Is there a CSR that I can call? I want to speak with an actual person.I would like to speak with someone.An actual CSR. Where can I call? Even chat will do.
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Why is my technician didn’t show up?I had an appointment today with a technician to get internet but he didn’t show up and I didn’t rec…
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Router doesn’t work properly. Wi-Fi channels problemOk, I did all you asked and even more since Friday. I tried band steering mode, without steering, o…
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Changed my plan, this month plan is still same. Why?I changed my plan from 15 to 120 last month. But my plan is still 15 this month and I was charged a…
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How do I change my nat typeMy nat type on my Xbox says strict so I want to change it but can't find anything anywhere
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Loosing internet connection every day around 10h00 am, why?Every day around 10h30 we loose internet connection for 5-10minutes. This is annoying. Restarting t…
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the Fizz App is still NOT working after all I have read and test ! anyone in the Fizz team to fix thYes I re-start many times the Modem, Yes I delete and re-install my App on my mobile and tablet Yes…Answered Closed Laurent D. #40963 551 views 8 comments 15 points Most recent by Alexandre L. 85994 Internet
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Is it possible to bargain with Videotron to be able to get a better deal for a home wifi?Currently my home wifi is from Vidéotron, I've been wanting to switch because Fizz has a better dea…