Confirmation nr?

emilian

Please send me the confirmation nr for my internet cancellation for the 28 february

Fizzy

Hi Emilian

Are you changing internet provider?

Here is what Fizz writes: "If you’re planning to switch from Fizz to a different home internet provider, your new provider will cancel your Fizz plan when they set up your account. Do not cancel your Fizz plan before creating this new account. To enable this process, you will need your Fizz account ID, which is available in your Fizz profile and in your Services Agreement."

source: https://fizz.ca/en/faq/how-do-i-change-my-fizz-home-internet-plan-to-a-different-provider

For any specific issues regarding your account, you can Live chat with Fizz support:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open the help link page mentioned above from Fizz Solution Hub.
4- The green chat bubble should appear after a few seconds in the bottom right corner.

Whizz

Hello Emilian,
I am sorry to hear you leave Fizz.
I have verified and the plan is now pending cancellation.
The order will be completed on February 28th.
We are not able to provide the cancellation number here since that is private information.
Please contact our support team and they will help: https://fizz.ca/en/contact-us
Have a lovely day,
Alex