Most Recent Discussions
Internet
Archives for March 2020
Discussion List
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How to connect modem?I recently moved to a new apartment, and while the technician from fizz tried to connect the modem,… -
Technician failed to set up ? When will I get my money back?Hello. I just had a technician come into my apartment and do a test and told me hes unable to get a…
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No IP addressHello, I just got FIZZ internet and the modem shows all the correct lights flashing. However, it sa…
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Download speed and ping number?How from the first day of my internet is getting slow? With a very high ping ?
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Payment not receivedMy internet got locked but payments were made
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Change of address for internet service?Please let me know if my installation is confirmed for tomorrow.
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Cancel & refund internet plan that was never installed!!!I ordered home internet and a full installation for an extra 30$. The technician was not able to in…
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why my payment is rejected?I have credit card info on fizz account that is used to make payment automatically. But my payment …
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Internet is not working, always get cut off,restarted many times, have to work from Home due to CoviInternet cuts off all the Time and then it's connected but no internet. WiFi is not working also to…
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Delievery covidHi i am supposed to have the modem delivered on april 6.. with the cocid situation will it still wo…
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Can't reschedule.The technician came, said didn't have enough line. Cancelled the appointment. I was told to wait …
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Fizz wifi app not connecting to modemFizz wifi app not connecting to modemAnswered ✓ Closed RACHEL W. #3744 311 views 6 comments 27 points Most recent by Christophe G. #14612 Internet
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Need help with modifying a purchase!hi, i purchased about 1 hour ago, a plan, and on one of the technician options, i chose a free inst…Question Closed Alexandre P. 45910 1 view 0 comments 17 points Most recent by Alexandre P. 45910 Internet
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Débloquer un appareil sur le WiFiJ’ai bloquer l’accès a internet a un appareil via l’application et comment puis-je lui redonner acc…
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Change plan now?I want to upgrade my internet plan. It says that it will be affected my the next month. But i want …
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Wifi pasword forgottenNo access to fizz wifi app without my password... To reinitialize my password.
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blocking some apps on Wifi (Tiktok)I would like to block access to some apps on wifi, such as TikTok, does you know how to setup the m…Answered ✓ Closed imad S. #1712 381 views 5 comments 14 points Most recent by Christophe G. #14612 Internet -
How do you delete questions posted?how do you delete questions posted in this community?
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Guess I found why my internet was down?That probably explains why my internet connection just shut off randomly and never seemed to come b…
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Home Internet Down in Montreal?I cant get my internet to work no matter how many times I reset my router.
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I want change the higher plan for my internetI want to change the higher plan ASAP, and I tried to choose the higher plan and it shows I only ca…
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Support technicianPlease I need to chat support fizz I have a problem in the internetAnswered ✓ Closed Abdel M. #19077 1 view 2 comments 10 points Most recent by Sonia C. #17538 Internet
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Payment credit cardHello I do not withdraw from my credit card automatically in the next bill I will pay if I like yo…
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Chargé on my accountHello You should not charge the cost in my account because the connection of the internet are not w…
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TechnicienCan you send me technician as fast as possible For working my Internet How many hours? Because I fi…