why my payment is rejected?

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I have credit card info on fizz account that is used to make payment automatically. But my payment this time was failed. And i cannot reach any customer support to fix it. And I have no option on my account to pay immediately. I need to have access to internet. This should be fix immediately, plz.

Answers

  • Hugo_R
    Hugo_R Posts: 438 ✭✭
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    Contact Fizz customer service via mensenger. It's the down side to have cheap paiement. Try to find a Internet access somewhere.
  • Whizz
    Whizz Posts: 19,695 admin
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    Hello Tatiana,
    I have checked your account and I can see you've contacted our support department and they've managed to provide you an answer related to your situation.
    If the situation persists or you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
    Have a nice day!
    Nicolae Bogdan
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