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Your Fizz Account
Archives for November 2021
Discussion List
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My Account NoWhat is my account on ? I have to phone no, I want to change one phone no to other company service … -
Deleting account that has no service subscriptionsI have an account open for over a year but didn't subscribe to any services. No mobile, no internet…Answered ✓ Closed highflying10 60 views 10 comments 1 point Most recent by kingTheod Your Fizz Account
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Where’s my referral code?Hi, I just joined fizz for their internet and I’m waiting to install it. So I want to refer to my f…
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I cannot activate my sim cardI just received my sim card but when I try to activate it by accessing my account it says: ''The w…
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What is going on with Fizz,since last night!!!!Hello to all..... Is anyone else having problems with their account....can't make or recieve calls,…Answered ✓ Closed AutismMomOf3 32 views 5 comments 0 points Most recent by AutismMomOf3 Your Fizz Account
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VoicemailI have to set up my voicemail, but when I try it askes me to put a pin. I never set it up before so…
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Acct login down?I'm unble to login The account section of the site is down. All route to contact for help require …
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im new herePLEASE..I want soMEone to CALL ME...CALL ME..and you'll have a new client but...you need...to... CA…
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Trying to buy a phone but credit card payment not working since yesterday?I just cannot complete a new phone purchase. Credit card cannot be process. I added a new card and …
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Payment delayCan you delay the payment by 7 hours? Not a common occurrence. This month only.Answered ✓ Closed John J. #24723 78 views 4 comments 0 points Most recent by Dapfizzer Your Fizz Account
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refund problemA few mistakes were made in my account and at the same time my credit card was stolen. I disabled m…Answered ✓ Closed Francois C. 29065 76 views 2 comments 0 points Most recent by Whizz Your Fizz Account
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How do I cancel a fizz SIM card order?Please help i need To cancel my order
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How long does it take fizz to answer a ticket?i’ve had a ticket open for 2 days now and still no answeAnswered ✓ Closed Chloé B. #40104 306 views 3 comments 1 point Most recent by Thomas_A Your Fizz Account
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Perks only can only be applied to an actice accountI am unable to apply any of my perks. I have two acounts, both are active. The perks are mobile dat…
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I just started my phone plan today, but now I check fizz.ca and the same plan is 9GB instead of 6GB?Hello, I just joined Fizz this morning with a 6GB mobile plan, but after checking the website this …
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Impossible to view own account details after logging inHi, It's been several months now that I cannot access my account details, to verify them or even c…
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referral bonusesreferral bonuses
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My account is blockt because my paiement did not workSorry for my english in advance im french. I miss a paiement because I forgot to modifid the card b…Answered ✓ Closed Samantha M. #33651 63 views 3 comments 0 points Most recent by Fling Your Fizz Account
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Data usage options on fizz website?I had to use my phone as a hotspot this morning because my home wifi was down. After a few hours I … -
Can't load my phones page on accountWhen logged in, I am unable to access the "Phones" tab in my account. It's the same issu…
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Cant apply the data upgrades.Hi, when i click on the upgrades it tells me "Create, and activate your perfect mobile plan to…
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Calls to the USHi, am new to Fizz. Have Canada US plan, Tried calling someone in the States and a recording advise…
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Number transferHI I've been trying for the last day to transfer my number to my new provider. Fizz suspended my ac…
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My phone service no longer works!My credit card expired and my phone service was cut off. I fixed the issue and paid but I am not l…
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I was expecting a technician for install this morning and I have not heard from him.Please call me 8I was expecting a technician for installation this morning and I have not heard from him. Please ca…Answered ✓ Closed james_alfieri1 11 views 3 comments 0 points Most recent by Dapfizzer Your Fizz Account
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Facebook log inI used to log in through FB, but the option isn’t there anymore. Hence, I no longer have access to …
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Change account e-mailHello there. I need to update the e-mail address associated with my account. Can you please help me?
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change my email addressi need help to change my email address
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Extra chargeI see a charge of 8.49 on my credit card from Fizz Montreal CD What is that?
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Add-ons don’t workWhy is it when I purchase add-ons it doesn’t work. As soon as I leave my house I’m not able to text…Answered ✓ Closed Angélathomson1972 25 views 5 comments 0 points Most recent by krashy Your Fizz Account