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About my account
Archives for October 2021
Discussion List
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How to check remaining balance on add-ons?I use add-ons regularly and till a few months back the remaining balance (mins/data/texts) was disp… -
Returning a modem not taken charge by Canada Post with the bar codeHello, I try to return a modem with the bar code provided by Fizz email but when I went to Canada P…Answered ✓ Closed Charles L. #21853 36 views 4 comments 0 points Most recent by Charles L. #21853 About my account
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My payment won't pass.I called my bank and Visa, and my account works. I have plenty of space on my card too. I might hav… -
Are account changes to data live?if I increase the data needs on my account, is that for the current billing cycle or does that not …
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Cancelled installation appointment- Refund requiredI had scheduled an installation appointment which was set for Saturday October 16, 2021 to have a m…
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Im stuckSo my credentials to log into my acc are linked to Facebook, for some random reason I cant log into…
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My data cycle has passed 7 days, but my data traffic has not been restored. What is the reason? AndMy data cycle has passed 7 days, but my data traffic has not been restored. What is the reason? And…
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Internet OutageHello, We have been experiencing very unstable internet connection over the last few days. At the …
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will i receive a call from canada while roaming abroad ?I am planning to travel India and I want my phone should be active and I can able to make and recei…
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HiHi message and video photo does not send to another phone number
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Data feeds communitiesWill fizz make it a yearly event ? -
Billing address not working!I tried everything, capital letters, mixed up the street name/number, special characters, etc.. Not…
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Website buttons not workingWhat's up with the website? I tried on Chrome, on Firefox, I can't click on add-on (I'd like to add…Answered ✓ Closed Dominique N. #39657 34 views 2 comments 0 points Most recent by Whizz About my account
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Travel Data $5 1 GB - help!Hi i bought the travel data add-on for $5. I bought it for Italy but i didnt get to use it much as …Answered ✓ Closed ColinCreado 47 views 5 comments 0 points Most recent by ColinCreado About my account -
One of my sibling passed away, how do I close their account?One of my sibling passed awway, how do I close their account?
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How to make my forfait work in the Usa ?Hi, I am currently in California and I am staying for a few months, my phone forfeit covers both Ca…
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Account page won't load on websiteHello, when I try to connect to my account on my mobile, I've got an error saying "Impossible …
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How i can ask another request for transfert my numero?Im not able to ask another request for the text message for transfert
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How do I refund the money added to my wallet?I tried to pay my phone bill on the website since my card didn't go through. So, I added money to m…
