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Your Fizz Account
Archives for August 2021
Discussion List
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Your monthly payment failedMy credit card has been charged but received the email that said my monthly payment failed. -
Monthly Payment failed?Credit card is not expired, and charge has been applied to my card seen in my card transaction. I a… -
Paiement failed but credit card in good shapeHi, I've just received an email saying that the monthly paiement couldn't get through, but my credi…
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How can I get my lost telep. sim card back?This morning my cellphone was stolen around 7:30 A.M. I would like to get my sim card back, the sa…
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credit card expiring...Hello, my credit card will expire 09/21 and it actually means that it is good until end of Septembe…
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upgradesI deleted an upgrade hoping to replace it using a new one that I just got by changing level. Now I…Answered Marilou D. #20230 11 views 2 comments 0 points Most recent by Anne D. #15713 Your Fizz Account -
Email ConfirmationHi! I need to confirm my email to buy a phone with Fizz. But it has expired so I can not complete t…
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2 plans in my accounts - but only 1 is showing upCan anyone let me know how I can see both cell #s/plans under my account? I am only seeing one?????…
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Fizz reward did not apply last monthly cycle billIn my rewards, i have for the last 6 months two upgrades 2$ each, in total 4$. Each billing cycle i…
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Plan frozenHi! My credit card got hacked and I'm waiting for the new one to arrive. In the meantime I got a em…
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Can i change my date for the installation?Hi can i switch my date for my installation
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HELP PLEASE- How can I speak to someone? Can't login to my account, no chat bubble.I recently unsubscribed my internet and returned the modem (successfully), however I need a phone p…
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Free 1Go cardI activated a free 1Go gift card from Fizz and it doesnt add on but now appears as used…do you know…
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How to get refund if I did not receive my sim?I ordered two weeks ago two sims, but i did not get it. Shipping address is correct.
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How to change my fizz account password ?went to My settings / Personal infos then type mu current password , the new one, confirm again...b…Answered ✓ Closed kingTheod 31 views 10 comments 0 points Most recent by kingTheod Your Fizz Account -
Why can I not use chat?I have tried with three different browsers and the app on my phone and I simply cannot open the sup… -
Dumb question! i used referral code 9 days agothe referral code is pending obviously but am I still too early to receive the offer for the 50$ re… -
Withdraw Wallet FundsSo I'm currently going through a tight spot for cash and need to take back the money I put into my …
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Why can't I access my account although I appear to be logged in?I'm trying to switch to virgin, since fizz never works and has no support, and of course I can't ac…
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Payment detailsHi, I've tried 6 credit cards (used my wife, parents, in laws etc.) they are all Master Cards or Vi…
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Credit card declined (x2 different ones)Hello everyone, I am flying to Montreal in two days, so I was setting up my internet with Fizz. My …
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Someone is on my internet without my knowledgeHi I just receive a receipts with my address and it said I have another adress that is using anoth…
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What's the benefits of Add a userMy wife and I both use fizz, I just found the function of Add a user, what's the benefits of it? We…
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How can I cancel my account?I am unable to cancel my account after moving to another province.i struggle to keep connected,I do…
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I Forgot my email of my other fizz account and voicemail not working.Hi, I forgot the email of my 2nd account and my voicemail isn't working Thanks!Answered ✓ Closed Raymond V. #34120 11 views 3 comments 1 point Most recent by Whizz Your Fizz Account