Most Recent Discussions
About my account
Archives for August 2021
Discussion List
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Can i change my date for the installation?Hi can i switch my date for my installation
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HELP PLEASE- How can I speak to someone? Can't login to my account, no chat bubble.I recently unsubscribed my internet and returned the modem (successfully), however I need a phone p…
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Free 1Go cardI activated a free 1Go gift card from Fizz and it doesnt add on but now appears as used…do you know…
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How to get refund if I did not receive my sim?I ordered two weeks ago two sims, but i did not get it. Shipping address is correct.
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How to change my fizz account password ?went to My settings / Personal infos then type mu current password , the new one, confirm again...b…
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Why can I not use chat?I have tried with three different browsers and the app on my phone and I simply cannot open the sup…
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Dumb question! i used referral code 9 days agothe referral code is pending obviously but am I still too early to receive the offer for the 50$ re…
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Withdraw Wallet FundsSo I'm currently going through a tight spot for cash and need to take back the money I put into my …
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Why can't I access my account although I appear to be logged in?I'm trying to switch to virgin, since fizz never works and has no support, and of course I can't ac…
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Payment detailsHi, I've tried 6 credit cards (used my wife, parents, in laws etc.) they are all Master Cards or Vi…
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Credit card declined (x2 different ones)Hello everyone, I am flying to Montreal in two days, so I was setting up my internet with Fizz. My …
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Someone is on my internet without my knowledgeHi I just receive a receipts with my address and it said I have another adress that is using anoth…
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What's the benefits of Add a userMy wife and I both use fizz, I just found the function of Add a user, what's the benefits of it? We…
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How can I cancel my account?I am unable to cancel my account after moving to another province.i struggle to keep connected,I do…
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I Forgot my email of my other fizz account and voicemail not working.Hi, I forgot the email of my 2nd account and my voicemail isn't working Thanks!Answered ✓ Closed Raymond V. #34120 13 views 3 comments 1 point Most recent by Whizz About my account
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Modify my addressHow can I modify my address manually in my account? The automatic system provided the wrong address.
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Can I switch my 250mo bonus with 500mo if I only have one slot ?can I repkace my 250mo bonus with the 500mo if I only have one slot or should I just wait until I r…
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Profile page is broken?When I click on the profile icon to manage my account I get an error page. The web page at https:/…