Most Recent Discussions
About my account
Archives for August 2021
Discussion List
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Payment options and cancelling my Home InternetHi there, I changed my card at the beginning of the month, and added it to my Fizz account. It look… -
Chat is not workingI clicked on bubble with question mark, then on chat or messenger, but none of them work...Answered ✓ Closed Olga K. #24127 153 views 11 comments 0 points Most recent by Dapfizzer About my account
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How do I gift data to friends?As said in the title
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How do I add friends on Fizz?As said in title.
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how to change password, when you don't have a current passwordCreated account linking to a gmail account... but I want to change that so that it is NOT linked to…
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My activation is pending, 24hours passedI activated my SIM card yesterday, applied a new phone number, I tried, I can use the service, maki…
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I am waiting for my second questionI got 2 accounts with 2 different numbers I want to close one and keep one can I choose which numbe…
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I have one number that I want to useBetween the two accounts I want to keep one and close one is it possible to choose which number I w…
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Switching phone numbersI have 2 different accounts with fizz is it possible switching phone numbers from one account to th…
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Do badges really mean anything?Is it something I should try to complete and fill out?
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Mailing address wrong?Hello! What do I do if I forgot to put my apartment number in the mailing address??
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Double payment for one monthHey, I have a question regarding payments and can't find the way to contact the support directly. F…
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Can we pay Fizz using pre-authorized payment or direct debit?Can we pay Fizz using pre-authorized payment or direct debit instead of credit or debit cards?
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Hello, anyone else got a payment declined email?I checked my bank account and I got charged twice. 🤨 What do I do? Are they aware? I'm still waiti…
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My service is not working,I made a transfer from bell company i need to know what’s the problem please urgently
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I received a SMS "payment failed" n they charge me twiceI received A SMS as "your monthly payment failed" n the same time they're charge me twice…
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Received an email + text that my payment failed, but was actually charged twice. Can we resolve thisReceived an email and a text stating that my payment failed, to verify my cc info. When I logged in…
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Claude Darcyi want to chat with someone
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Payment failed, but CC charged?!I got an email last night saying that my monthly payment failed, but I can see my CC was charged TW…
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Payment failed, but CC charged?!I got an email last night saying that my monthly payment failed, but I can see my CC was charged TW…
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Your monthly payment failedMy credit card has been charged but received the email that said my monthly payment failed.
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Monthly Payment failed?Credit card is not expired, and charge has been applied to my card seen in my card transaction. I a… -
Paiement failed but credit card in good shapeHi, I've just received an email saying that the monthly paiement couldn't get through, but my credi…
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How can I get my lost telep. sim card back?This morning my cellphone was stolen around 7:30 A.M. I would like to get my sim card back, the sa…
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credit card expiring...Hello, my credit card will expire 09/21 and it actually means that it is good until end of Septembe…
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upgradesI deleted an upgrade hoping to replace it using a new one that I just got by changing level. Now I…Answered Marilou D. #20230 11 views 2 comments 0 points Most recent by Anne D. #15713 About my account -
Email ConfirmationHi! I need to confirm my email to buy a phone with Fizz. But it has expired so I can not complete t…
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2 plans in my accounts - but only 1 is showing upCan anyone let me know how I can see both cell #s/plans under my account? I am only seeing one?????…
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Fizz reward did not apply last monthly cycle billIn my rewards, i have for the last 6 months two upgrades 2$ each, in total 4$. Each billing cycle i…
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Plan frozenHi! My credit card got hacked and I'm waiting for the new one to arrive. In the meantime I got a em…
