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Your Fizz Account
Archives for September 2020
Discussion List
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What is the telephone number help lineHow can I contact some one at fizzAnswered ✓ Closed Jason N. #32292 79 views 6 comments 15 points Most recent by So_AR Your Fizz Account -
Why i can't call to Viet Nam?I registered to call Vietnam internationally, but why can't I call today?
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I didn't recieve a referal code when i activated where do i find it?I am unable to find my referal code where do i need to go to get it.Answered ✓ Closed Greg F. #32259 24 views 11 comments 27 points Most recent by Fizzy Your Fizz Account
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I was charged for their device even though I returned itSo I left FIZZ internet on June when I left Montreal and came back to my home country. So I had to …Answered ✓ Closed Shazzad 12 views 6 comments 21 points Most recent by Michael P. 72994 Your Fizz Account
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How do I indicate my REFERRAL ?I was referred by an existing client and I want to indicate it. However I am already registered. Ho…Answered ✓ Closed Daniel B. 11344 2 views 6 comments 18 points Most recent by Wenhui Z. Your Fizz Account
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How can I have a separate credit cards for each account?I have two phone number accounts under the same login. I want to charge two separate credit cards i…Answered ✓ Closed Antoine F. #16775 18 views 1 comment 12 points Most recent by Whizz Your Fizz Account
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New credit card di the payment go through?I added a new credit card for payment as the old one had to be cancelled to issue a new credit cardAnswered ✓ Closed Jacques F. #32069 1 view 4 comments 16 points Most recent by Whizz Your Fizz Account -
Overcharged money for this month?I was charged an additional $12, 4 times to my credit card separate from my monthly $55 fee and I w…Answered ✓ Closed Connor F. #32018 3 views 6 comments 19 points Most recent by Whizz Your Fizz Account
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How can I log in?I can't log in or change my password. . I will be moving soon, so you have to return my Fizz accoun…Answered ✓ Closed yeonsoo 3 views 8 comments 24 points Most recent by Michael P. 72994 Your Fizz Account
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Canceling home internet plan? Not Activated.Hi, can you please help me with a refund? Today, the technician couldn't come in because of my livi…Answered ✓ Closed Bryan V. #32007 23 views 3 comments 22 points Most recent by Whizz Your Fizz Account
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I can't log in to my accountLast time, I received the link that reset my password, but it didn't work again. My fizz emailAnswered ✓ Closed yeonsoo 1 view 3 comments 13 points Most recent by Michael P. 72994 Your Fizz Account
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Why my card didn't activate?Hello! I was charged for the tariff, but the SIM card was not activated Why?Answered ✓ Closed Valeria C. #31999 1 view 4 comments 14 points Most recent by Michael P. 72994 Your Fizz Account
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Forgot my email addressCan't access my accountAnswered ✓ Closed Tasso 24 views 3 comments 11 points Most recent by Danny M. #31189 Your Fizz Account -
Password reset delay?My referee forgot her email to her Fizz account and used the forget button, I am just wondering how…Answered ✓ Closed Danny M. #31189 11 views 3 comments 15 points Most recent by Danny M. #31189 Your Fizz Account -
Forgot EmailHi how can i find out which email i used for my account?Answered ✓ Closed Tasso 229 views 3 comments 14 points Most recent by Danny M. #31189 Your Fizz Account
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is my cell number my account number? if not where do i find it?what is my account number?Answered ✓ Closed Kevin O. #31794 17 views 5 comments 21 points Most recent by MichelP Your Fizz Account
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Can i call someone ?My mobile internet is not working I need to talk to someone on the phone because I can't even check…
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I missed putting the referral code while submitting my order for new connection, how can I add thatI missed putting the referral code while submitting my order for new connection, how can I add that…
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Receive call?I ask before if someone call me if its count in my minutes and someone call me from france and its …Answered Closed alexandrine S. 4 views 4 comments 15 points Most recent by Matthew A. #24717 Your Fizz Account
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Payment failed for unknown reason, Used another card, same issue?Payment failed on valid card with expiry date 2022 while other bills are paid no problem. Used wife…Answered ✓ Closed Daniel C. 70139 34 views 6 comments 20 points Most recent by Marc-Andre T. #32321 Your Fizz Account
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Chsnge my emailHow do i change my emailAnswered Closed Martin T. #27646 1 view 5 comments 14 points Most recent by GBy_6B8OA Your Fizz Account
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How can i find out when a particular reward upgrade I have will end?I have 2 $ rewards in place. How do I know when they will end?Answered ✓ Closed LoDown 2 views 3 comments 15 points Most recent by Sylvain P. 1215 Your Fizz Account
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How does your community rating go up?How does one increase their community rating? Is it simply by asking and answering questions?
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i want to cancel my subcription before its coming home, how can i do it?i want to cancel right now so its not coming at my placeAnswered Closed brooklyn M. 32 views 6 comments 21 points Most recent by LemonHead Your Fizz Account
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Referral bonus pending?Hi I have a referral bonus still pending but it's pass my 3rd payment cycle. I though you got your … -
is the 25$ reward on a phone plan for every month or a one time thing?i recently saw that i have a 25$ off a mobile plan... i was wondering if this a credit applied only…
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How to update modem return status?I returned my modem several weeks ago but today I received an email stating that it was not returne…
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35$ rebate from Friend invite?I have 2 friends that used my invite code and I know have 70$ rebate pending since april 2020. We a…Answered ✓ Closed Mathieu G. 70010 4 views 5 comments 17 points Most recent by Whizz Your Fizz Account
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Can you transfer 2nd number under the same fizz account to a new fizz account?I have 2 numbers under my fizz account. My own and my sons and since I cannot put different paymen…Answered ✓ Closed Julie F. #3759 36 views 4 comments 22 points Most recent by Lieux Your Fizz Account
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How to quickly increase in Levels. Im stuck at level 2 for the past 2 months. any advice?How did you manage to pass from level 2 to 3 and 4? it seems impossible