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About my account
Archives for September 2020
Discussion List
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Fizz in Nova Scotia?I am going to halifax for a while, will i have service there? I was there in july and it only worke…Answered ✓ Closed fred B. #4987 917 views 3 comments 16 points Most recent by Berts About my account -
Bonus 3$ in publicity ? Did someone have it ?I saw the little pig with 3$ in the publicity. Where did Fizz mention it ?Answered ✓ Closed Sylvain P. 1215 4 views 1 comment 13 points Most recent by Danny M. #31189 About my account -
referral fees still not active after 3 months??I still cant access my referrals bonus after 3 months? Is that normal?Answered Closed Olivier G. 54964 12 views 9 comments 13 points Most recent by Billy N. #35415 About my account
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my phone lostHi, My phone lost,I do " https://fizz.ca/en/faq/how-do-i-order-sim-card" but Stop is &quo…Answered Closed Shujian 13 views 6 comments 18 points Most recent by Billy N. #35415 About my account
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How does data works in other provinces ? (after plan changes)So right now I have a plan for Quebec with 4GB of Data, let's say next month I renew for a Canada p… -
I need help with my connection?Could you help me up grade my connection? The account is still under another name but it’s my credi…
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Referral code when adding new plan?I would like to know if it’s possible to add a referral code to my plan. I am with fizz with my pho…
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Can't finish activation, never got email. CAPTCHA doesn't work. SIM card sent to wrong address, corrStill waiting for the final email to complete activation(since around 4pm yesterday). Please correc…Answered ✓ Closed Joëlle M. #31184 24 views 2 comments 8 points Most recent by Whizz About my account
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How can I cancel my account because I have returned to my home countryHello there, I have returned to my home country and will no longer use my number and my payment in …
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Why my referral bonus was canceled?Please see the screenshot and help me understand why my referral bonus has status canceled?Answered ✓ Closed Dionisie 19 views 3 comments 11 points Most recent by Philip D. #28440 About my account
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Error with the transaction History _shortcode.undefined ?Hi, i'm trying to print out My mobile transaction History but I can't see the last 4 month. It giv…Answered ✓ Closed Charles-Etienne D. #6703 5 views 5 comments 9 points Most recent by Lieux About my account
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Change account information?I have added a new card information and I must delete the first card wich expiray date is 05/22 -
Where can I find my bill?I have found the receipts, but am looking for my bill. Do you know where I can find it?Answered ✓ Closed Caroline C. 69616 7 views 4 comments 9 points Most recent by Gilles About my account
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What gets you points?Is there a document that lists all the actions that can give you points and how much they give?
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If my account is suffering of 2-3days can we make some deal with fizz for the payment ?Can i have a little delay?Answered ✓ Closed Alexandre N. #31196 3 views 1 comment 6 points Most recent by Lieux About my account
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Only 3 slots for bonuses?I find 3 slots totally insufficient. I have already bonuses I can't even use and I am only at level… -
How many points are needed to get the 3 slots?See the subject. -
New payment methodsDo you think Fizz will introduce new payments methods? - Automatic bank transfer from a link bank a…Answered Closed Andrej 4 views 6 comments 14 points Most recent by Alexandre P. 40143 About my account
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Upgrades last 2 years?Hey there, I am wondering if upgrades last 2 years after I start using them (add them to a free slo…
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What is the value of the badges?I keep getting notifications on the new badges. What is the values of them?Answered Closed Hamid M. #15376 2 views 4 comments 16 points Most recent by Mastaiso About my account -
Can I save a Chat?Can I save a Chat for future reference?Answered Closed Patricia H. #31031 31 views 8 comments 17 points Most recent by ClaudeR About my account
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I am over my data limit, and paying less then usual?im over my data limit plan but i didnt choose to buy more data and im paying less? is there a mista…Answered ✓ Closed jerzy 3 views 2 comments 11 points Most recent by Matthew A. #24717 About my account
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Level up benefits: are they the same for everyone and, is their a way to find out what they will beAre the "level up benefits" the same for everyone (Internet subscribers/ mobile subscribe… -
How often do you obtain Perks?I received a Perk on sign-up, have used it and now have another I'll user soon. I would assume it d…
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Adress on billing ?I want to have my name and adress in my billing adress. How can I make it possible .
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How do I equip a badge on the forums?I won some badges but I don't know how to equip them. How do I do that?
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I need to set up pre-authrized payment from my chequing accountI need to set up pre-authrized payment from my chequing accountAnswered ✓ Closed Tian S. 4 views 4 comments 10 points Most recent by Jacqueline R. #30472 About my account
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Fizz community profile, how does it work?Hi guys! I don't understand how the community system works. My account is set up in French. I asked…Answered ✓ Closed Alison B. #30796 2 views 4 comments 25 points Most recent by Nomdefoire About my account -
how do you know you received a gift?how do you know when you received a gift? Didn't receive any, just wondering.Answered ✓ Closed Karl B. #29906 1 view 1 comment 14 points Most recent by Philip D. #28440 About my account
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How to pay with a new cardI can't pay with my old card and now I change a new card but I can't pay also