Overcharged money for this month?

I was charged an additional $12, 4 times to my credit card separate from my monthly $55 fee and I want to know why this has happened and I would like to get the money back if possible. Thanks !!

Answers

  • I would contact Fizz.
  • You should look into your transaction history. It doesnt make sense unless you have bought add-ons. If it doesnt answer your question:
    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Whizz
    Whizz Posts: 11,269
    Hello Connor,
    Can you please contact us on the Live Chat so we can verify the situation further?
    Here you can find the ways to contact us https://fizz.ca/en/contact-us
    Thank you, have a great day!
    Adelina
This discussion has been closed.