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Your Fizz Account
Archives for February 2019
Discussion List
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how do I access the chat???I have disabled ad block... I do not see the chat bubble... How do I get to it?Answered ✓ Closed Claire-Alexandra Kari 131 views 5 comments 6 points Most recent by Leifuer Your Fizz Account -
Where in my plans can I see if they are limited to Qc, Canada or USA?I don't remember if my plan is limited to Quebec or includes Canada & US. I can't find in my pr…Answered ✓ Closed Jonathan M. 1842 1 view 7 comments 6 points Most recent by Leifuer Your Fizz Account
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Payment did not work. Actualised it. Now what?I forgot to put money in my bank account pour that payment. Now the money is in. Deleted my payment… -
Why there's no " make a payment " button on your website ?my phone is not working because a payment didnt get through..now i need to pay but there's no where…
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Anyone received the level 6 reward yet?Anyone actually received the level 6 reward yet. It is supposed to be free long distance to country…Answered ✓ Closed Kenny L. #23 21 views 7 comments 10 points Most recent by Leifuer Your Fizz Account -
Find friend app iphone not working?Is it suppose to work the find friend app or not? Try it to follower or been a follower and it’s no…
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Does wallet money has an expiration date?I just wonder if the money in wallet has an expiration date. As for prepaid plan with other compan… -
sms add-on not working?hi i'm not sure if anyone had this issue yet. i don't have unlimited sms on my plan, so i bought an…
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I received free $10.00 gift from Fizz from phone number 14189575908 on Feb 5, 2019. This is a securiThis seems to be a phishing text message that others got over the first weekend of February 2019. …
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Out of areaPlan coverage canada makes it so my phone is not working at home in québec, montréal... Québec is …
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I've been receiving fraud email and txt from Fizz impersonators, are others?Since getting a Fizz account I have suddenly received some scam TXT and email. The txt is a link to…Answered ✓ Closed Michael B. #2463 21 views 6 comments 7 points Most recent by S S. #1109 Your Fizz Account
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Payment metod?Can I use my checking account to make payment or credit card only?
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Can you put my account on hold?Hello, I am having trouble to unlock my cell phone. Is it possible to hold my activation? ThxAnswered ✓ Closed Arthur M. 7026 31 views 5 comments 6 points Most recent by Whizz Your Fizz Account
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Why i receive a message that i reach 75% when i have 8gb left?I received a message saying i used 75% of my data and have 18 days left. However, in my session, it…
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how can I request refund for 2 unsuccessful SIM Card delivery ?my SIM card was delivered on the third time. first two attempts were unsuccessful. when I chatted w…
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account reward section errorSince the last 2 days, in my account rewards/upgrade section, when I click on the reward detail, it… -
Please do plan change carefully because "next" equal to CONFIRM. WHY Fizz did such a nonsense changeFizz just did other change. When you go to my plans --> Manage ---> Adjust Plan. Please do pl… -
Le lien pour envoyer une nouvelle demande de transfert de numéro de téléphone ne fonctionne pas.Le lien pour envoyer une nouvelle demande de transfert de numéro de téléphone ne fonctionne pas.Answered ✓ Closed Hélène C. #2304 22 views 1 comment 4 points Most recent by Whizz Your Fizz Account
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Comment je peux voir les derniers appels sur mon compte en lignecomme je peux voir les derniers appels sur mon compte -
Why am I charged twice in one month, that is, double payment?The first SIM card did not work so had to be resent another. The site would not allow me to keep m…
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2 lines suspended. Dont know how to fix itI have received an email saying that 2 of the 4 payments (I have 4 lines) have failed. These 2 line…
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How much is the activation cost?How much is the activation cost? just want to know before i buy.
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Where is the "Unblock SIM card" option?When I click on "Manage plan" I get a dropdown of 2 options, and "Unblock SIM card&q…