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About my account
Archives for February 2019
Discussion List
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Puis-je changé la date de la facturation?J'aimerais savoir si je peux changé la date de facturation à mon compte ?? Merci -
Mon forfait international 5 dollars pour la France n'a jamais fonctionné.Je paie 5 dollars pour 250min en France mais ça ne marche pas, je ne sais pas appeler en France
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Refund the money after canceling the line?I ordered my sim card on 8 Dec and my line was activated on Dec. 11, I transferred my line on Wedne…
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Is Fizz selecting "Best Answers" to qeustions now?I noticed on some questions, the author has been selected as having the best answers, I know we can… -
je ne peux pas payer mon abonnement parce que mon adresse de facturation est invalide ??quand jessaies de payer mon abonnement on me dit que ladresse de facturation est invalide et jai to…Answered ✓ Closed LEO P. #2776 2 views 3 comments 4 points Most recent by ZlaMix G. About my account
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Login/SIM securityHello, I'm wondering if there would be any plans in implementing additional security features for o… -
Comment je fait?Jai fait un erreur jai envoyer 55$ au. Porte feuille et comment je fait pour le recuperer ou payer …Answered ✓ Closed jonathan L. 7402 2 views 8 comments 2 points Most recent by Whizz About my account
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Would like to pay my bill earlyInterested in paying several days early!Answered ✓ Closed Lee M. #2725 61 views 8 comments 4 points Most recent by Pierre-Alexandre B. #2743 About my account
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how do i change 1 number to a different telephone plan?i have 2 numbers on 1 account how do i change 1 number to a different telephone plan
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Bug on websiteHey Fizz team, you got a bug on the Fizz community page, it appears that the connection is not secu… -
Reference number ?I don't have a reference number ! Why ? -
Website bug - usage linkJust wanted to report a website bug, where clicking on usage for one line brings you to a different… -
Billing issues!! Charged the wrong amount for my monthly plan? Twice?My next billing cycle started today on Feb. 13th so I decided yesterday to modify my plan and incre…Answered ✓ Closed Julian Cargnello 9 views 3 comments 5 points Most recent by Allison W. About my account
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Account blocked when your have Fizz home internet and Fizz cell phone ?With so many accounts being blocked recently due to Fizz payment system bug, I'm wondering how a su…Answered ✓ Closed Jonau 4 views 6 comments 24 points Most recent by Jeffrey W. #2690 About my account
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IMEI numberIt’s not accepting my IMEI number and I checked it three timesAnswered ✓ Closed George B. #2564 51 views 2 comments 6 points Most recent by Whizz About my account
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How do i know the date of the payment?I wamt to know when is my payment is going to pass
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Unsubscribed, but my data still works ?I unsubscribed my plan (because I want to get a new number by transferring an existing number from …Answered ✓ Closed Brian Thomson 2 views 5 comments 6 points Most recent by Brian Thomson About my account
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Update payment information errorJ'essai de mettre à jour ma nouvelle carte de crédit,mais sa dit toujours error avec l'adresse de f…Answered ✓ Closed William H. #2615 1 view 7 comments 4 points Most recent by Christopher C Newton About my account
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Why my billing address is not working?I try to enter my billing address and it's not working. I checked everything but nothing works. I c…Answered Jean-Baptiste M. 7498 367 views 10 comments 7 points Most recent by M T. #338 About my account
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Où trouver la facture détaillée avec la liste des appels effectués durant le mois?Jusqu'ici, je n'ai trouvé que le montant mensuel global, sans les détails d'utilisation, dans la se…
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How many time does it take to restore my account after a suspension for a late payment?After a suspension cause by a late payment, how many time does it take to restore my account?Answered ✓ Closed Rebecca D. #2546 7 views 4 comments 5 points Most recent by Anne H. #1344 About my account
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how do I access the chat???I have disabled ad block... I do not see the chat bubble... How do I get to it?Answered ✓ Closed Claire-Alexandra Kari 134 views 5 comments 6 points Most recent by Leifuer About my account
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Where in my plans can I see if they are limited to Qc, Canada or USA?I don't remember if my plan is limited to Quebec or includes Canada & US. I can't find in my pr…Answered ✓ Closed Jonathan M. 1842 6 views 7 comments 6 points Most recent by Leifuer About my account
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Payment did not work. Actualised it. Now what?I forgot to put money in my bank account pour that payment. Now the money is in. Deleted my payment… -
Why there's no " make a payment " button on your website ?my phone is not working because a payment didnt get through..now i need to pay but there's no where…
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Anyone received the level 6 reward yet?Anyone actually received the level 6 reward yet. It is supposed to be free long distance to country…Answered ✓ Closed Kenny L. #23 23 views 7 comments 10 points Most recent by Leifuer About my account
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Find friend app iphone not working?Is it suppose to work the find friend app or not? Try it to follower or been a follower and it’s no…
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Does wallet money has an expiration date?I just wonder if the money in wallet has an expiration date. As for prepaid plan with other compan… -
sms add-on not working?hi i'm not sure if anyone had this issue yet. i don't have unlimited sms on my plan, so i bought an…
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I received free $10.00 gift from Fizz from phone number 14189575908 on Feb 5, 2019. This is a securiThis seems to be a phishing text message that others got over the first weekend of February 2019. …