the change i made did not work

yoel W.

hi i changed my coverage plan from quebec to canada and usa and on the next billing cycle they charged for the new one but i am not able to make calls to the us

DavidP

In your Fizz account go to My Plan -> Manage -> Advanced Parameters than toggle off No international calls.

M T. #338

You need to contact Fizz.

Anne H. #1344

If it's not working in next billing cycle, please visit https://fizz.ca/en/faq/resolving-issues, wait a few seconds until you see the green bubble on bottom right, click it and start chat