how do I access the chat???

Claire-Alexandra Kari

I have disabled ad block... I do not see the chat bubble... How do I get to it?

M T. #338

Did you try this https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Wait for 15 seconds and you'll see a bubble chat at the bottom right of the page.
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I just tried and it worked.

DavidP

You must be log in your fizz account. Even if you’re log in the community hub sometimes you’re not connect in your main account.

DinoS

1) find office hour (Monday to Friday, 8am to 8pm)
2) login to fizz.ca
3) go to https://fizz.ca/en/faq/resolving-issues
4) wait 15 seconds
5) click green bubble on bottom right, and start chat

Émile R. #2543

You can also go to Fizz Facebook page and send a private message. They will answer you in the business hours.

Leifuer

Every method mentioned above can help you contact Fizz.
People in Fizz are very nice to talk with. Once they cannot answer you the technical issues, they will elevate it to the tecnique team, and once the problem solved, they will inform you by email.