Payment did not work. Actualised it. Now what?

Éliane C. #2522

I forgot to put money in my bank account pour that payment. Now the money is in. Deleted my payment method and actualised it. Now what? It doesnt seem to have done much? I dont want to loose my account. Help please, it's impossible to reach someone!

M T. #338

You can contact Fizz with chat by opening a help link like this one https://fizz.ca/en/contact-us
Wait for 15 seconds and you'll see a bubble chat at the bottom right of the page

M T. #338

Payment is processed once a day, very likely you will have to wait until tomorrow

Anne H. #1344

MT is right, wait until next morning.

Whizz

Hi Éliane,
In order to help you further with your issue, please contact us by chat or private message on Facebook Messenger, here you have the info: "https://fizz.ca/en/contact-us".
Have a great day!
Radu