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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Why did my monthly billing not go through?My card works for my mobile account and did, until today, for the internet. But when I changed the … -
Are members still being disconnected when the bonus from their referrals is greater than the price oBefore subscribing to fizz, I did a bunch of research as some things were very important to me (kee… -
BUG REPORT with EXPIRED CREDIT CARD:when credit card date expires user cannot modi CC INFOsuppose that your credit card in account is expired, you cannot edit the current cc info, nor can …
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Why can I not add a second credit card to the bill payment systemI cannot add a second credit card in the bill payment system. This is an issue as require it for my…
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My payment randomly stopped working even though my credit card works fine...?I know others have posted about this happening to them. But WHY does it happen? I've never had any …
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How to purchase a phone with fizz ?i have a high end galaxy s5 it's time for me to upgrade my device and fizz offer decent price and p… -
Will i be charged immediately if i upgrade my plan ?i don't want to get charged twice for a service i don't use no more -
Expiration after ordering a sim card?I recently ordered my sim card and it is arriving tomorrow. When it arrives, do I need to activate … -
Never asked for referral code...?I got my SIM card today and activated it, was never asked for a referral code and never saw a field…
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no confirmation email after sim card activationI activated my sim card, but I didn´t receive any confirmation email. I can´t use the sim card. My …
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How get my paid SIM card delivered?I received a delivered notice with wrong tracking number and validated by post office. Because i pa…
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why can't find my orders? since I just apply a new SIM card, but can't find any information in my acwhy can't find my orders? since I just apply a new SIM card, but can't find any information in my a…
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Change the Name of Internet account to my wife's nameMy wife and I are both Fizz user and locate at the same address. I had internet and phone plan unde…
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cannot gift dataI got the error message when gifting data to someone else: _shortcode.SOURCE_PRODUCT_IS_NOT_FOUND D…
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point usage?What can i use my points for??
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Why is Fizz now displaying the first and last names of anyone who hasn't chosen a user name?I was under the impression that it was first name and last initial only, but suddenly I can see the… -
Payment Failed - What went wrong?Hi, I received an email and text this morning from Fizz claiming that my payment failed for this mo…
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Referral bonus after 2nd month paymentI just got a referral bonus of 25$ after paying my 2nd monthly bill. However, when I canceled my mo… -
Is there a way to see my credit referral balance?I can see my referrals under > My Profile > Referral Bonus. A portion of this reward has alr… -
Why overcharged me once for 50 dollar ?Last month, Fizz reminded me that my phone number failed to transform from another phone company, …
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How to access my account online?I lost access to my account online and cannot re-initialize my SIM card as my account exists.
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Why im not able to send gift? Even for a fizz member. I get a message saying cannot be found ,Im trying to send gift for a fizz member whom i already have him on my contact. But when im getting…
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My payment method got declined?My payment just got declined, but my credit card isn't expired... I don't know what to do and I hav…
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Is it free calling and texto after 17h00 like others do ?Is it included to receive and send texto after 17h00 unlimited ? im asking because now with my actu… -
Are certain type(s) of credit cards being rejected?Oh no. It looks like people are still encountering payment problems with Fizz. I have a paym…
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