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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Can I send MMS with Data and 0 minutes?I changed my plan from unlimited minutes to 0 and 8GB data to 4GB. Since then, I am not able to sen…
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Payment method update when will happen?I have received one email about the failure of automatically payment. I have included a new credit …
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Subscribed BEFORE April 12th, can I change my plan DURING the Stabilization Period?I am just looking for confirmation as the wording in the Stabilization Period notice is sightly vag…
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How do I add new credit cardHow I can add new credit card on my account
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Service is Suspended...Fizz did not charge me for my payment, and then they sent me an email saying that my account is sus…
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Is it possible to select 100 minutes?The slider is 0 or unlimted.
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Can not use perks?I can neither transfer perks to anyone, nor use perks myself. I always get an error: There has been…
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Service is suspended?I had to cancel my old credit card because of fraudulent activity. I thought I had put in my new …
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Can we give a bonus like 500mb to members of same accountI can't give a bonus 500mb perk to member of my account , i don't know how. But im able to give dat…
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Multiple line'sI have 4 plans in my account! I know they don't give rebate for this but they should give at least…
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Line still not activedI transfer my number to you guys and until now i have not received my email confirmation to complet…
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Accessing billsHi everyone, Does anyone know if there is a way to receive a proper bill/receipt for using Fizz, in…
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How do I add a new credit card for payment?How do I add a new credit card to my account? Apres how do you remove your previous credit card
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Confirmation email not receive!Until now i have not received my email confirmation to complete the activation. it will be almost 2…
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Payment failed but credit card hasn’t changed. Will this be an issue every time?So this morning I received an email from Fizz saying “payment failure update CC”. Same CC nothing c…
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Referral Bonuses?my account is unsubscribe, and I reactived it at the same time, i don't know can i also receive th…
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No more referrals for 3 months?No idea why the referral program was turned off, I am trying to get referrals as I lost 2 because t…
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No more referrals on the stabilization period?No idea why the referral program was turned off, I am trying to get referrals as I lost 2 because t…
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Why my referral bonus is only $22?I just received my bill. It shows that my referral bonus is only $22 instead of $25. Why?
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have not received confirmation email?After I activated my phone and filled in the information for phone number transfer, there was suppo…
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How can we get better information from Fizz about and during outages?Hello! I see a number of enterprising users have created polls, posted links, and all manner of dis…
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Referral bonuses keep pending?As it says referral Bonuses unlock after your friend’s 2nd monthly payment! My friend already paid…
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Perks following technical issues not appearing in my account?I was affected by the technical issues on March 25th (and yesterday April 2nd, I had no access to c…
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Everyone still having problems with data usage displaying?It’s been a couple days, and my data hasn’t gone down despite the fact that I’ve been streaming Spo…
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is my pending referral still valid?I want to know if the pending referrals will still be honored when customer makes second payment. A…
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