Confirmation email not receive!

MJ
MJ Posts: 3 ✭✭
in Your Fizz Account
Until now i have not received my email confirmation to complete the activation. it will be almost 24 hr. The number show on my profile. And not able to find a chat bubble to chat live with directly to have the issue resolve,

Answers

  • Irene
    Irene Posts: 5,185 ✭✭

    Did you try to use it?

    To chat with the support, make sure that:

    • You're logged into your Fizz account.
    • You're active on a help page. 
      • https://fizz.ca/en/contact-us

    • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
    • You have disabled any ad blockers in your browser.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

This discussion has been closed.

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