Referral Reward ?

When I joined I was referred by a friend and when 2 months were up we were supposed to get a $25 credit and it it now 4 months and neither has received a credit and thee is no longer any mention of the referral on my Fizz page. Who can I contact ?

Answers

  • Sebastien
    Sebastien Posts: 2,144

    If you go to your account under "My profile", then "Referal bonuses", you supposed to see them. They could be pending or unlocked to get a discount on your bill.

     

    If they are not applied yet, follow Mike instructions and contact them over the chat.

  • MRA
    MRA Posts: 62
    Just send them a message through Messenger. I was in the same spot as you and they fixed it for me. All they are going to ask is your friend’s email and they will fix everything for you.
  • Did you receive the referral confirmation?
    I got mine 2 minutes after my friend signed up with my REFERAL CODE.
    If they didn't put the code then it's game over.
  • Whizz
    Whizz Posts: 10,316
    Hi David,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Have a great day!
    Radu
This discussion has been closed.