My plan is deactivated while functioning?

I see my line (438) 505-5232 became deactivated, while continue to function. Obviously, I did not deactivate it
How to reactivate it?
And, as a precondition for reactivation, what is going to be a post-beta price after 2019-04-08, given all options are kept the same?

Answers

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,161

    First of all, please edit your message and remove the phone number this is a public forum.


    For this kind of problem your best option is to conttact them.

    CHAT
    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

    FACEBOOK
    You can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

  • gremiobr
    gremiobr Posts: 237
    You should contact fizz by chat or Facebook messenger :)
  • kobray
    kobray Posts: 98
    did you even pay it?
  • Yes, I did pay. I have 3 numbers and 2 out of 3 are just fine
  • Fizzy
    Fizzy * 1Go de ma part + 50$ code référence Fizz => 66KGA <= $50 Fizz Referral code + 1GB data from me *Posts: 7,124

    You will have to contact Fizz customer support.

    Some other customers have reported deactivated plan, due to billing issue.

  • ... More billing issues, thats unfortunate. Your best bet is to try to contact them using Facebook Messenger, they are starting to answer alot faster then they did before now.