Y dont I have all my data gb?

I pay for 10gb of data I used 4 gb but I dont have the rest of it I should have 6gb left why cant I use it

Answers

  • kobray
    kobray Posts: 98
    Go on this page for more help
    https://fizz.ca/en/faq/resolving-issues
  • FC
    FC Posts: 92
    Check your data detail. Your 6GB data may be rollovered to next month.
  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,161
    @Nine did you sovled?
  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 19,161
    Did you find the reason why the Gbs are missing.
  • no and I don't know what 2 do
  • Whizz
    Whizz Posts: 10,294
    Hello Nina,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a wonderful day!
    -Bogdan
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