Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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What happened to the update rolling out last night?I guess it didn’t solve the problem or it never happened? Still on 3G this morning.
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Dédommagement de vos clients ?Après 24h complète sans pouvoir utiliser nos cellulaires le tout semble être rétablie. Fizz doit ma…
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Data Upgrades needs a change?Data upgrades should be based on a percentage of your data plan instead of just 250MB, 500MB, etc..…
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Nothing as Data even 3G does not appear on my cell, anybody-else has experiencing the same now ?When out-of Wi-Fi range, mobile data does not switch over, even the 3G/LTE icon not coming up
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bad experience with beta testingtoday i was out.....i have to use google maps....but unfortunately with fizz.... even i was not abl…
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Beta testing prices? False advertising!I changed my plan BEFORE receiving the November 21, 2018 email which said you couldn't change your …
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my internet doesn't work ,not LTE or 4g networksmy internet doesn't work ,not LTE or 3g networks
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What does enabling/disabling "Voicemail Security" actually do?When you call voicemail you have the option to Enable/Disable the security settings, what is the di…
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Is anyone having mobile data issues?It's been a couple of days that I have no mobile data connection on my fizz sim. I can send and rec…
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Extra VISA Charge when buying SIM card?When ordering a SIM card the Submit button re-appeared with no other message or indication that my …
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Went to Fizz-ext and take 30 minutes to recover. IS it normal?I'm in Ottawa most of time and Fizz runs smoothly other than one time outage 2 week ago. Today I w…
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I transferred the wrong number, how do I getthis corrected?I just signed up to Fizz this morning and didn't understand why I could make calls out but couldn't…
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Compensation?I really hope we get compensated. My understanding was that we might experience a few hickups with …
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Is there an ETA for a fix to the bug affecting premium text messages?Is there work being done to correct this issue? I haven't found any updates on it while browsing t…
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My wife still has no service.. 4 days later!?I purchased two sim cards from fizz and had them expressed shipped to our address. They did indeed …
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Why don't I have service???They say they restored the issue but I still don't have service. Anyone with the tlsame problem?
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SMS send / receive not workingI have updated iOS, updated Carrier Settings, removed and reinserted the SIM card, and rebooted man…
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Data not working? December 8, 2018 (from 10am until now (7:30pm))Network status says everything was resolved this morning but I don't have data at all, all day Dece…
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Why OCtranspo 560560 service doesn't work with Fizz SMS?Anybody in Ottawa take bus and text to 560560 to get bus schedule? It works fine with Videotron or …
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anybody with a working network?my phone still doesn't have a network, anybody out there with a working network ?
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Band 5&2 on Fizz network?No LTE right now, for the past hour my radio has been bouncing between bands 5 and 2 Fizz network, …
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network not working?i lost my network again is 3 am when is gonna come back on
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Ontario service?I live in London Ontario am I eligible to sign up with fizz and have stable service with lte data?
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Connecting to Rogers towers?Anybody having problems connecting to Rogers towers? I'm finding sometimes it works, sometimes not.
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Is the FIZZ LTE network having problems?Im having a problem with LTE data for the last two days. Phone connects fine, but no data will tran…
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