Went to Fizz-ext and take 30 minutes to recover. IS it normal?

Ann H.

I'm in Ottawa most of time and Fizz runs smoothly other than one time outage 2 week ago. Today I went to Carleton Place for a business trip. Fizz is Fizz-ext there and it became "not available" in noon time. Since I have other phone as main phone so I don't really care Fizz doesn't work.
When I come back around 3pm. I found no Fizz signal at all (the bar is blank). And after 30 minutes, it has signal (5 bars) and I can only call out (what is I mainly us Fizz for).
Anybody has this problem before? It took very long to be normal from fizz-ext to regular fizz. 30 minutes is too long.
Also I just found (5:00pm) Fizz incoming stop working in Ottawa. When I call, there is a french greeting which I don't understand, should be something like "not available".
Fizz still need some works to be ready. They should extend beta period to 6 months !!!

Bruce L. #872

It would be nice to provide us with some compensation or a perk.Or even better a limited edition upgrade!

Allison W.

You were lucky to have service on Fizz EXT as long as you did. I have had no service at all since around 9:30am.

MoYe

me too no service at all

Bruce L. #872

my service dropped at 12:30. back online at around 5:30... 5 hours was still enough!

Kenny L. #23

Strange things happening today with the network. I do believe they should have stayed in beta for a while longer.

E S.

definitely not normal, so you'll have to redefine what's normal...