Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Fizz is backIt’s 3:00 am in Montreal I think the service is back -
No Service on Brand New Account?I just signed up for Fizz and got my SIM in the mail (two days late but thats beside the point). I'… -
This can't be accurate, right? I haven't used any data.The service went down right after I activated my sim card. I was at home using my internet connexio… -
No service/signal all a suddenAll of sudden I lost signal and service while driving. I got home and tried the sim in another unlo… -
No serviceNo service? Is anybody taken care of this?
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No service past 15 minutes? Fizz down?We are three people using Fizz at the office and all of our phones show No Service. Fizz network do…
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Credit card form field issueI am having the strangest issue. When I attempt to enter my name in the credit card name form field…
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Pas de reseau?Je nai plua de reseau et signal depuis 30 min que ce passe til. Jai redemarrer mon cell et 0 signal…
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First day of activaton and no service after a few hours of lte. Anyone else?First day of activaton and no service after a few hours of lte. Restarted/sim restart. Nothing help… -
No network connection ??!!It's been 2h now and I couldn't have any signal from fizz , Montreal area is there anyone having sa…
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All lines dropped off the network?all 4 of my lines just dropped off the network. anyone else having this issue?? 6:20 pm Friday -
Help? Activated my sim less than 24 hours ago. Was working now displays "Emergency Calls Only"Activated with Fizz last night. Was working until about 30 minutes ago. Now phone says "Emer…
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Can't use phone and can't reach anyone ?Phone number was unable to transfer recieved email for call back .everytime I fill out form and try…
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What are the pay-per-use rates for text, talk, and data overage?I'm on the fence about joining and wanted to know what the current overage rates or pay-per-use rat…
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Phone number you entered is not valid errorI ordered a SIM and I am trying to port my number in. It is a (613) 464- number. When I enter it, I…
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Fizz unsubscribed me out of nowhere and now my phone doesn't work?!I got an email at midnight saying I had requested to unsubscribe on November 19th and my line was o… -
My phone won't make outgoing phone calls ?I signed up yesterday but didn't add on Canada as I thought it was included if you were in Ottawa. …
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Gifted data not received?Hi. I have a beta plan with 8gb of data and I just transferred my personal line to Fizz. My new pla…
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Travel Add-On information is missing?Clicking on the Discover Rates and Zones button puts me on my account page, but I can't find how to… -
How does data gifting work?How does data gifting work? Is it instantaneous or is there a delay? Does the recipient need to acc… -
Travel to Cuba?I am not able to access the prices for Travel in my account. Does Fizz work in Cuba? What are pric… -
I can't receive text messages. I can make calls, receive calls, and send text. What can I do?Please let me know different options I can try out! thanks.
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Change / Correct Email AddressOn one of my family account, the e-mail has been mistyped. Is there a way to correct this? The acco…
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phone switches from LTE to 3G as soon as calling someone and stays on 3G, why?My phone (iphone2s) switches from LTE to 3G as soon as I start calling someone and stays on 3G. The… -
Info-Santé 811?Can you call Info-Santé 811 from Fizz?
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