Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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how to pause/hold the service at no cost while out of country? what is the maximum time length?how to pause/hold the service at no cost while out of country? what is the maximum time length? b… -
cannot activate mobile data?New account, got voice and text working but no data. I have a iPhone X, 10GB plan, 0GB used (since … -
No data after activation ?Activated my new sim andnp’an More than 5 hours ago. Unable to connect to data. What should I do?
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upgrades valid for 90 days only??I thought this was valid for 2 years. Mine shows as 90 days only. Pics attached. -
I can't call my home phone number start with 613?Hi, I'm in Hull Gatineau-Ottawa, I've chosen the plan of quebec coverage, I can't call my home phon…
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iMessages is not working?I activated my account this morning and everything was working fine on my iPhone but now all of a s…
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Unable to send gift?I tried to send a gift and got "You don't have enough data" I have a data plan and the re… -
Does FIZZ limit the size of MMS video messages?Just signed up, tested texting = OK, tested sending picture = OK, tested sending video (3seconds) =… -
Are incoming calls free?If I get a monthly plan, are incoming calls free, or am I charged for minutes used?
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can i change my number after moving out of province (in a service covered area, of course) and KEEPcan i change my number after moving out of province (in a service covered area, of course) and KEEP…
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iMessage not activated?I just got my number transferred and it’s working for calls but iMessage is not activated for my nu…
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Roaming issue or working as designed?I have a fizz plan that includes Canada wide coverage. I was in Carleton Place this morning and my …
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Service/Data transmissionspeeds compared to major providers i.e. Rogers?Greetings Community, Considering making the change from Rogers to Fizz, but like most considering t…
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Activation of SIM card on wrong accountMy husband ordered his SIM card but accidentally activated on my account. I don`t have a SIM card y…
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iMessage never activatesThe iMessage app never adds my phone number as being able to Send & Receive iMessages, it stays…
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Why won't Moto G5 connect to FizzAfter activating, and then inserting the sim my moto g5 (International Edition) says "No Servi…
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?calls initiated drop after 2min and 50 secondstexting, data work ok. Receiving calls works ok as well. But when I initiate a call, it drops after…
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Does anyone try to activate with IOS 11.X.X, and does it work?I just wonder if Fizz works with older IOS because I dont want to upgrade it to new system.
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Cant apply 500mb upgrade, anyone else?so i waited to get to level 2 to get the 500mb upgrade instead. But I cant apply it to the unlocked… -
Fizz is down, i am in Quebec, seem like all same problem hereService has been down like about 1 hr??
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Activated by porting from Fido but no confirmation e-mail / notification from Fizz and also no serviHey guys, I bought my wife a Sim Card, and activated it for her trasnferring her number from Fido (…
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Full signal but cannot connect to network this afternoon?Full signal but cannot connect to network this afternoon? I am in Montreal. Anyone has the same pro…
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Do you need to have data in your plan to be able to use the additional data that is given by the upgI was wondering if I could still receive additional data if i used the upgrades that gave 500mb eac… -
Technical ProblemI tried 2 LG phones and a Kyocera phone, 1 LG finds the Fizz network but keeps rebooting all the ti…
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My number didn't transfer properly and I can't seem to reach anyone to help me fix that, what do I dI need my number available, I don't like how a full day later, I still haven't received a response …
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