Unable to send gift?

Jose L. #373

I tried to send a gift and got "You don't have enough data"
I have a data plan and the receiver also has one
I have plenty of data left for the month
Anyone else having the same issue?

M H. 1556

Yes I had the same experience, it seems that it's a bug with certains users, try sending it to a different contact to see if the problem persists or not otherwise you have to contact support.

T D. #47

Others are having this problem as well. I've read that using the person's phone number instead of email works. Maybe give that a try?

Jose L. #373

That is what I thought, another bug
I tried with both email and number to two different users and unfortunately had the same issue.

T D. #47

Yeah, I am having problems accepting gifts lol. It comes in but says it's all used. I've opened up a ticket. I think you'll have to open up a ticket with Fizz as well.

Danton

I’ve tried this weekend, and after a few unsuccessful attempts, the data finally went through and I got the Hero Badge.

Jose L. #373

Guess I will keep trying with both numbers

Kenny L. #23

Time for me to go be a hero then