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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Couchetard sims card?I know we can buy sims cards at Couchetard. I saw on the community Canada post is taking forever to… -
phone compatibilityis CoolPad Snap 3311A compatible with fizz network foe calls? it has band 4 LTE but does not have H…
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Rush to level 2Just need 200 points , like this status i will like back thx guys and girls , have a great day
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Poco f2 proSince the poco f1 only works on 3g network on fizz, does the new additional bands on the Poco F2 wo…
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Where can I find my monthly bill?This may sound crazy, but I can't seem to find my monthly bills for both my mobile and Internet ser…
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My voicemail only takes two messagesI am supposed to have 10 voicemail message capacity. After two voicemails, mycallers get a message …
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why would a call go to voice mail?At random times, when I call a friend who is also using Fizz (always the same friend), I end up on …Answered ✓ Closed Marie-Josée L. #4864 12 views 2 comments 11 points Most recent by George S. #20091
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payment reactivate?try to pay this morning am not able to
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When i'm try to enter my credit card number and adress, i got "This payment method was declined". WTHello, Fizz :) Me and my husband have the same residence adress. When he try to activate his sim-ca…
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Do I the only one who has problems with ordering sim?Well, Hi. Two months ago I have ordered sim-card, and everything was good. But 2 days ago I've lost…
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Videotron is getting RCS, when will we?https://mobilesyrup.com/2020/08/04/videotron-rcs-support/ Please read the article and maybe a fizz … -
Emergency alertDid anyone else not receive the emergency alert re. the tornado in Ottawa this past Sunday? I thoug…
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Can you guys cancel the videotron lines, i already transfered my # numbers?Transferred my 2 videotron mobile lines to Fizz to keep both phone numbers. That was 6 days ago, su…
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Network unavailable?My phone keeps appearing "emergency call only". I thought it was my phone problem so i we…
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Travelling for more than 3 months outside Québec?I am travelling to Alberta for an internship between August 15th and December 15th 2020. I read tha…
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My voicemail is bloked (too many wrong PINS). How long should I wait until it is reactivated ?Hello ! It seems like my voicemail access is blocked because of wrong Pins. I have a message on the…
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Do you receive fake rcmp call?About once a week and they want money. Im i the only one with this problem? -
Does anyone have some spare data to gift?Hi everyone, if you have some spare data to gift, they would be really helpful for me :) Thanks so …
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fizz rcs confirmed ?videotron twitter, 10 days ago, tweeted about rcs in a reply, does that mean it will come to fizz s…
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You're out of data??So i often go see how much data i have left when im on the road and this time it says im out of dat…
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Change plan pending?I changed my plan recently, and now I have "change plan pending" announced. I am wonderin…
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Anyone else without data (LTE/MMS) in Verdun?Yesterday around 4PM, data stopped working on my phone. I can still place calls. I can still send S…
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why I get calls directly into my voicemail ?most of the calls are getting directly into my voicemail although the phone is not used, the ring i…
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Number not activated why?I made the change to be effective today 1st day of new cycle and it is not working. When I dial my …
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Going on a trip, what do I need to change/add ?From quebec and going to ontario for a couple of weeks, I was wondering if I'd still be able to use…
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Fizz still the better provider ?Did you think Fizz is the better provider for the price ?
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Manage my plan not available?Hi everyone, As I am 2 days before the payment of my plan and that I already made a change for the…
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SIM card not activated yet?My previous cell number Telus. I saw an email from you describing that you can deliver a SIM card.…
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Transferring a number to an existing accountSo I have an account with Public mobile and I'm finding the reception on my new phone a little shit…
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Reactivate deactivated phone numberHow can I find out if my old phone number is still available to be reactivated before going through…
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