My payment was refused but I got charged twice?

SRoy

I received an email that my payment was refused. I then checked my bank statement and I was charged twice! Can this be resolved? Will I loose my account if it is not resolved by 10 pm tonight?

Idefizz

It will be resolved.
Fizz is working on it Top Priority since this morning. I doubt your service will suffer in any way.

I suggest you read the following about the situation:
https://community.fizz.ca/questions/2618237-charged-twice-psa

Dgjf

Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day
Here more info : https://community.fizz.ca/questions/2618237-charged-twice-psa

Mestapha

Hi SRoy,
The same issue happens to other today..... Hope everything will be ok soon!

Jean B. 15359

Yes a lot of people have the same issue. They will probably fix this for everyone.

oberon

Yes many customers are experiencing this issue with February payment.